Mobile auto repair service near El Paso, TX

Complete auto care. I needed fuel injection system and body work. Hi-Tech performed exceptional work. I will continue to take any mechanical problems to them because I know job will be done right. I've never been able to trust mechanics, but now I can. Thanks Hi-Tech.

brought my car to this place for a safety inspection and I had checked my wiper blades 15 minutes before I arrived at this place and they were fine. the inspector said I would need new wiper blades if I wanted my car to pass inspection. He said they were dry rotted and torn. I said I just checked them and they were fine. He showed me the blades and they now each had less than a quarter inch tear on them. I said they were not like that before I brought the car in and he proceeded to tear them more right in front of me. I will be filing a fraud complaint with the state of Texas.

I brought my car in for scheduled maintenance (coolant flush, etc.) after hearing a price that was less than a third of what a dealership would cost me for the same group of work. While doing the maintenance, I was informed that I had a leaky water pump and Chris Maldonado, the owner, recommended I have it replaced and the timing belt while he was at it because, according to him, once the timing belt is tampered with (as would be the case with a water pump replacement) it would be suspect and would never be the same. The maintenance, the recommended replaced parts, and an oil change cost me well over $700. Two days later, my engine light comes on for the first time ever in the car. 50K miles and I've never had an engine light or any problem with this car whatsoever, and I bring it here and now there's a light on. I take it back and, at first, Chris doesn't want to take responsibilty for it. He asks if I recently got gasoline and checks my gas cap. Then, he insists that the car is "resetting the timing," to which I replied, "The light wouldn't be on if there wasn't a problem!" Finally, an oil leak was found on (surprise, surprise!) the timing assembly which would have been involved in the repair. This was at 9:00am. Chris says it will "be a a few hours" for the repair. After not hearing anything all day, I call him at 5:30pm. Chris says "it's being worked on right now, and we'll call you in just a little while." I called back at 8:00pm to no answer. I called back at 9:30pm to no answer. So, after dropping $700 at this place, I can't get the courtesy to be called back if my car is going to be kept over night. I'm stuck with them for at least one more attempt at getting this leak fixed because, FYI, after calling a dealership, I was informed that you need to give a car maintenance company 2 to 3 chances to correct their mistake before you take your car somewhere else and legally bill the screw-up company. Stay far, far away from this place!

Great service from Mom and Pop team of Jim and Lisa Telford! Living the RV life for my first time away from my handyman, I had a non emergent repair need and called their number. Lisa returned my calI the same day and they worked me into their schedule right away. Jim was very competent and a fun guy to have around. Immediately knew what was wrong with my Norcold refrigerator and figured out how to fix the door I broke without me having to buy a whole new door. I highly recommend this couple if you are in the El Paso area. Elizabeth Spooner, COL, US Army