Auto body repair service near San Clemente, CA

Thank you to Shane and everyone who worked on my car. Looks better than new. They do excellent work, you will be more than satisfied.

Bad customer service. Won't honor "totally satisfied" slogan on shop window. Used expensive ($1000), inferior, cheap, embarrassing Fast and Furious HID "ricey" replacement headlights instead of "factory OEM parts" as stated on company Facebook page. Prior to work done, I sent email links from US and local vendors that carry replacement Original Equipment Manufacturer headlights from the Japanese Domestic Market. Precision Collision never called/emailed me to say that they couldn't find "a replacement." When I asked why they didn't instead use OEM United States Domestic Market replacement parts, they didn't have an answer. Instead pushed the blame to my father-in-law who "authorized the parts" while I was out of town. To remedy, I asked for OEM replacement parts. Offered to get me a quote. Won't refund, resale, or exchange the crap inferior products it put on my car (nevermind replacing the rare OEM JDM parts I had on there in the first place). So, no, I do NOT want a quote. I want you to fix YOUR MISTAKE and YOUR BAD PRACTICE. And since only ONE of my OEM JDM headlights was broken, I want the one headlight that was NOT broken. Issues: Bad customer service over phone; doesn't honor company slogan or the practices it identifies on its own company profile; scammed and overcharged the cash-paying private party that wrecked my car in the first place; used expensive (4x more than OEM) and inferior parts; has the nerve to ask me if I want another quote. Receives 1 star out of 5 because the actual work performed was merely satisfactory.

Don’t miss the many concerts in Hart Park this summer, the Treats in the Street Autumn Festival this fall or the Tree Lighting and Candlelight Choir Procession Christmas. And if on your way to any event you need a battery jump start, flat tire fix, car lockout or emergency towing, call our 24/7 dispatch service. With our Orange 30 minute response time we can provide all your emergency services when you need them. We also provide routine auto towing if you need to get that stored car going.