Headlight and Fender replacement

Bad customer service. Won't honor "totally satisfied" slogan on shop window. Used expensive ($1000), inferior, cheap, embarrassing Fast and Furious HID "ricey" replacement headlights instead of "factory OEM parts" as stated on company Facebook page. Prior to work done, I sent email links from US and local vendors that carry replacement Original Equipment Manufacturer headlights from the Japanese Domestic Market. Precision Collision never called/emailed me to say that they couldn't find "a replacement." When I asked why they didn't instead use OEM United States Domestic Market replacement parts, they didn't have an answer. Instead pushed the blame to my father-in-law who "authorized the parts" while I was out of town. To remedy, I asked for OEM replacement parts. Offered to get me a quote. Won't refund, resale, or exchange the crap inferior products it put on my car (nevermind replacing the rare OEM JDM parts I had on there in the first place). So, no, I do NOT want a quote. I want you to fix YOUR MISTAKE and YOUR BAD PRACTICE. And since only ONE of my OEM JDM headlights was broken, I want the one headlight that was NOT broken. Issues: Bad customer service over phone; doesn't honor company slogan or the practices it identifies on its own company profile; scammed and overcharged the cash-paying private party that wrecked my car in the first place; used expensive (4x more than OEM) and inferior parts; has the nerve to ask me if I want another quote. Receives 1 star out of 5 because the actual work performed was merely satisfactory.