Audi service near Santa Clara, CA

Brought my Audi r8 to check for steering vibration the car was diagnosed and Found out it was a rim bend the staff did a great job with the diagnostics. However I never got a call to let me know to return to the shop so the car was just idle in the parking lot. Bruce was helpful he informed that he was going to email me with rims and tires options for the car however I never received the email with the info. Thank you

Brought my car in to see if they could repair my issue regarding my airbag light. My vehicle spent 2 full days at their shop and no result, they later said they would order a item to help resolve the issue but they never called me back. Why offer an alternative solution if they’re just going to toss my case aside. Really disappointed with the service, if they’re not up for the job just be upfront with it instead of leading me on for nothing.

Well, kinda a mixed bag here honestly. New Tires and an Oil change was done. Also, had my AC Recharged. Picked up the car and the HVAC system was stuck on Defrost and blowing. Advised everything was great and blowing super cold. 3+ weeks later, two new sensors and a new console was installed and AC now works, but not really cold as I expected it would be. Not clear if this was a coincidence or something else, but quite $1600 later and quite frustrating!

My daughter came for visit for holidays and her car had check engine light on. Took the car to Steve at Meineke day after Thanksgiving and he got us right in. As a female it is scary going to mechanic shop but we never were jerked around. Great prices great customer service! Kristina L. San Jose, CA

Landan Luna reviewed BR Racing — 5 star July 25, 2018 · BR Racing may have some expensive cars dispersed around their shop but don't let this image make you feel as you aren't welcome. Bruce and Doug along with the rest of the staff are extremely helpful and accommodating to every customer that walks through their door. I brought in my Mini Cooper JCW after a less than stellar experience with another shop up in San Francisco. All I can say about the experience with the team at BR Racing is magical. Their work and attention to detail is truly a step beyond what many service centers have become these days. My experience was one of the best I have had in a very long time. If you have a car that they service you are doing yourself a HUGE disservice by not having the BR Racing team do the maintenance on your vehicle. Do yourself a favor and go see the team at BR Racing. You will not regret it. Landon Luna

Absolutely the best Mechanics & Customer Service in the business.

Had to throw in that 4-star rating, so you'd know I was paying attention! (The new tires are fine.) *** Would like GPS advice. I'm a map-persons, but my paper map doesn't tell me where the traffic tie-ups are. I don't think I could drive and wrestle my cell phone. Are there other options you might suggest that I look into?

Helming's is always very friendly, courteous and professional. And I know I can trust Helming's 100%.

Gary gave a spot-on diagnosis of the problem.

Nice clear instructions for drop-off, and good communication while the service was being done. My husband will choose Helmings for his next repair and avoid the nightmare of dealership service. Thanks for taking good care of us.