Auto body repair service near Hollywood, FL

I feel truly blessed to have found this company. They can -and do, build Mercedes-Benz autos from scratch! I thought I would never enjoy my '97 SL 500 again but now I am motoring happily. Could not be happier!

After an accident, I needed to get my car fixed. I didn’t know where to go. I went online & found a site that listed the best body shops in Miami. That’s how I found Marcel’s Bumper 2 Bumper. After interviewing a few shops, I chose Marcel’s. I was shocked when I picked up my car. The repairs were flawless, & my car was completely detailed inside & out. They even cleaned the engine. My car looked like new again. Marcel showed me what was done & told me to call him if there were any problems. I noticed that the car drove well, but I also noticed that the horn didn’t sound the same. He didn’t make any excuses & arranged to replace it with a horn from the dealer. When my car got into another accident, I took it to Marcel’s again. On the way, I made a stop & when I came out, I saw a big dent on my door. I asked Marcel for an estimate to have it fixed too. To my surprise Marcel fixed it & didn’t charge me extra for it! The people who work at Marcel’s shop are very meticulous & do a very good job. His wife is very nice too & she works in the office. She calls with updated & makes sure everyone who works there keeps the shop clean. Marcel’s Bumper 2 Bumper definitely exceeded my expectations & I’d recommend them to anyone.

Two words to describe: Unprofessional & SLOW. The repair deadline was pushed THREE times for a small accident for my Audi Q5 (photo attached to see the damages). The first time it was pushed by a week, the second time it was pushed by another week and the third time, I am not sure yet as it was supposed to be ready today but they are pushing the deadline further again. This is very unprofessional. Usually when you call to complain you expect them to fix the problem, especially after such a delay, but they barely even apologized and just tried to blame everything on the insurance company. For a small accident, almost a month of repairs is a very long time!!! I would definitely not recommend this place to anyone unless you don't mind waiting for your car for longer than normal. I am extremely unhappy about this experience.

All I know is that if I can help just 1 person by leaving this review advising them NOT to trust this auto shop than that helps ME sleep better at night. Additionally, I know in my heart that they might not pay for what they did to me (and probably others) here on earth, but there is a place that we all know where they will pay because what goes around comes around!!!

I got ripped off from this place twice. Paid to change spark plugs and coils and car broke down again a few months later and cone to find out that the car still had an original Nissan coil in it.. He didn't change all the coils that I paid him to do. I had to pay another shop to replace them again. This guy just rips people off!

went to pick up the car today, horrible job, car left in total disarray filthy and to top it off broke side view mirror.

I took my car in to perform an A/C repair about a month ago; first I took the car in to get diagnosed and the owner confirmed my car needed a new A/C compressor, I proceeded to purchase a brand new compressor from Amazon and received it within two days. I proceeded to take my car to the shop with the new A/C compressor and it took them an entire Saturday and Sunday to replace the compressor. When I picked up the car, it was not cooling at even near 50% capacity therefore I demanded an answer, the techs said "you have to consider you do not have a new car therefore it will never cool like it should", I responded by saying "my car has always cooled very well prior to breaking down, but now it doesn't work like it should", they recommended I purchase two additional parts (which did not cost more than about $60) in order to make it cool the way it should. After leaving my car for entire Saturday the second time around, car came out of the shop cooling the same way I took it in to then break a day later and only push HOT air, not even same air temperature from outside but hot air. I contacted them one last time and they said they would not be responsible for A/C not working properly, even after following their advise as to what parts were needed to fix the car. Stay away from these thieves, I paid a total sum of $400 which obviously went down the drain.

I had gone to this place for a few small repairs. Fairly priced but they were always late. The owner Richard did not follow through on the last job because he simply didn't know how to do it and when I asked why he started the job in the first place he became very disrespectful. You get what you paid for. Wouldn't recommend

Worst service ever, I took my truck in because Geico forced me to use them. I was hit from behind and took the car there because again I was given no choice. They called me a few days later and said my car was ready, when I get there the bumper was supposedly replaced and had chips on the upper right hand and left hand corners but the accident occurred on the bottom left? I told them it was unacceptable and that I need it fixed. I also told them that going to their body shop was very inconvenient for me so to please not call me until it was completely repaired. I was called the same day to come and pick up my car, I was unable to so after a long fight and after they threatened to charge me for the rental, they said fine that they would deliver the car. Needless to say no one delivered the car. Last I spoke to them we confirmed that if I could not go on the next day that I would be there on Monday morning to pick up my car. I appeared on Monday morning and they said your car is not ready! So I waited around approximately 45 minutes and guess what? They tried to patch up the work and it looked even worse! So at this point I had to leave again after 3 trips to their site in Doral when I live in Pinecrest! Now of course at this point it has been 4 days and not a word from the body shop. Basically I had to call them and ask when will I have my car back? They are supposedly delivering it to me well guess what that was over an hour ago and have yet to hear from them or see my car!!!!!!! I guess I will call again since they are extremely unprofessional and did horrible body work twice on my car!!!!!

The worst body shop in all of Miami. Timely, expensive, and horrid customer service. You will not be pleased with their craftsmanship.

Honesty, integrity, and the latest cutting-edge auto body shop automobile painting and collision dent repair service in Miami Beach since 1957. Working on your behalf with your insurance WE WILL GET YOUR: · Work done right using factory made and authorized parts. · Repairs completed in the shortest window possible. · Auto delivered with an undetectable repair good as new. We guide you in all steps of your auto insurance claims process including managing your rental car, all the paper work and ensuring that the required steps are completed correctly so you get compensated fully for an invisible repair.