DO NOT USE IF YOU ARE LGBT+. This mechanic has amazing reviews on goog... read more DO NOT USE IF YOU ARE LGBT+. This mechanic has amazing reviews on google and I have used them in the past with great results. But now that I am using them as a trans woman I can see the way they treat the LGBT+ community. I went for an oil change and got the car back with the splash guard dragging on the ground. They said they’d fix and convinced me to use them for tires and a new rear mirror also. When got it back from that two weeks later. The splash guard had been just removed without replacement and the front splash guard was now dragging. I was charged hundreds more for the tires than quoted and they won’t give me an invoice just a generic receipt. The rear mirror was never touched and was never told for two weeks while they had the car that they couldn’t get the mirror for my car. So over a month I barely had a car, spent over $3,000 and now I am missing a splash guard and the other is broken. Rear mirror is still broken. Only positive is an oil change and nice tires that where probably way over priced. Used this mechanic for 2 cars over 3 years and they have been amazing and the reviews everywhere are amazing. But then I walked in the door at a trans woman and that all changed.
We brought in a used vehicle we had just purchased because the gears w... read more We brought in a used vehicle we had just purchased because the gears were not shifting smooth and there was a troubling vibration at low speeds. The diagnosed the issue, added an additive that immediately resolved the issue and we did not get soaked on the cost. We truly appreciate the fact that we have been able to rely on Dealer Service Alternative team to be ethical, efficient, helpful and prompt. They are the best, and we won't trust anyone else with our cars!
Kelvin knows his stuff. My car was fixed fast. Reasonable prices. I wo... read more Kelvin knows his stuff. My car was fixed fast. Reasonable prices. I would recommend Affinity Auto to anyone. I was impressed about his knowledge. Great guy. Great mechanic.