The folks at Nott's automotive are as honest, reliable, friendly and p... read more The folks at Nott's automotive are as honest, reliable, friendly and professional as they come. I brought my 2006 Expedition in for an intermittent issue I was having. They spent several hours of the course of two days troubleshooting and trying to replicate the issue. They were unable to replicate the issue I was having and their conclusion was that culprit could have been bad gasoline. They also informed me that my brakes were just fine, after Tire Kingdom told me that it was "urgent" that they be replaced. They refused to take any money from me for their time. If you are looking for a mechanic you can trust, you couldn't ask for a better shop than this. I recommend them to everyone I know in the area.
Happy to finally have a mechanic we can trust. Nott's Automotive has ... read more Happy to finally have a mechanic we can trust. Nott's Automotive has helped us with our cars over the past few years, from major repairs to oil changes and all work has been excellent. The office staff is great and works around our family's busy schedule.
Three months after purchasing my new 2013 Nissan Sentra, I was unfortu... read more Three months after purchasing my new 2013 Nissan Sentra, I was unfortunately in an accident that caused extensive damage to my passenger side and rear axle. Being that the Firkins Dealership has a Nissan Certified Collision Center, it was a natural thought to have it repaired there. After about three months of my car being in the shop and me being in a rental that is in no way comparable to my own car, I am told that my car is ready, so my brother (a former auto body detailer and lifelong car enthusiast) and I go to pick it up. Unfortunately as we had dreaded, our standards were not met with multiple small cosmetic details that should not be apparent on a brand new car. Parts were ordered and I was sent on my way with my car with an appointment in the near future to have them taken care of. That evening my car died and would not start in my driveway. Missing work, the next day I had the car towed back to the body shop to be looked at. They can not explain what happened and essentially blame it on the staff at the Nissan Dealership for doing something wrong while checking a computer code, and now all of the sudden I need a new fuel pump. Another month of waiting for the part to arrive, during which I paid an unexpected visit to the shop to see how things were going. I was previously told that all the cosmetic issues we had discussed had been complete and we were only waiting for the pump. When I arrived not only were barely any of the cosmetic issues dealt with and it seemed as though my car had been sitting in the same spot the whole time, I also happened to find a rusty razor blade stuck to the top of my new car with a large rust spot around it. Miraculously, after my visit that friday, the part is in and my car is ready for me to pick up on wednesday. All seems well except for yet another cosmetic detail that was not present the last time I saw my car that is scheduled to be dealt with within the next few weeks which meant I would have to yet again inconve