Alignment service near Hampton, GA

did as promised at price as promised on time as promised

Used to be a great mechanic/tire place but new management changed everything - especially the honesty factor. First a routine oil change, and suddenly my transmission fluid needs replacing, gaskets need changing, and I need new brake pads - should they get started immediately? This is like Auto Grift 101 class - I knew there was nothing wrong with any of those things - and I left, disappointed that my auto shop had gone to the dark side. So I hadn't been back for a few years. But last week, I got a nail in a tire (maybe 5000 miles on this tire) - simple puncture - and because this place is so convenient, I brought it in for a patch around 6:30 - no problem, they said, $23, should take 30 minutes. I went across the street to the stores and finally got a call at 7:45 saying my old tire was ruined and I had to purchase a new tire or they couldn't do anything, since they "can't legally put back on a bad tire." The problem was that I'd told them I was driving to Nashville early the next morning, so they knew they had me over a barrel. And good for them -- I guess $163 is more valuable than a happy customer. I was so pissed off that I kept the tire and brought it to two other shops - who both told me it was perfectly fine. So I'd stay the heck away from these guys if you're looking for just a bit of honesty in your mechanic.

This business was established with the goal of delivering exceptional customer service. We employ only highly skilled associates. And participate in continuing education. We are Atlanta's only Certified ASE Blue Seal of Excellance location. Our Technicians are ASE Certified Master Technicians using state-of-the-art diagnostic equipment. We are also a member of the Metro Atlanta Better Business Bureau with an A+ rating since 1989. For the past two years, we have won the "Talk of the Town" award for customer service as based on our internet rating for customer service. We were recently selected as a "top Shop" by Repair Pal, Inc. due to our shop's credentials and our reputation. Our customer waiting area has a large selection of magazines, fresh coffee and free Wi-Fi.

I was very pleased when I was told that the expensive brake repair was not a safety issue. There has been a rattling sound when I brake, but it does not bother me if it is not a safety issue. I appreciated the honesty. -Farris Goodrum

Complacido como siempre con el servicio. Gracias por arreglar mi neumático de coche antes de mi viaje por carretera. I kid... The day you'll stop seeing me is the day I no longer have an amg, and that day won't be coming anytime soon. Thanks as always trn

Loved the service and the people! They helped me save lots of money when fixing my Audi A5!

They went over and above what any other mechanic has ever done for me in the past. I opted out for any repairs because my car is old, and I am just going to replace it. As I was leaving, in the rain, one of their mechanics ran out to help me get my car up their driveway. They didn't ask for a dime...which as most of you know, most places would have. Signature Automotive Specialists seemed very honest!!

I made an appointment with them at Decatur GA location. Got message from them that appointment is not confirmed until they will call or send confirmation message. They never call or massaged me for confirmation. I also requested them to call me for the direction to the place, because one time I went to the address all I saw was some kind of warehouse place and ramp. They did not have courtesy to call me back.

Took my car to have evaluated. I was told that my engine was bad and needed to be replaced. He said he would be swapp my engine out with a engine close to the same miles I had on my car. So I agreed to have my engine changed. This would have been a good time to tell me that it's only 30 days on a used engine. but he did not disclose this information to me. He went and got the car emissions done and told me he had been driving my car and it was running fine. Two days later and paying 4081.00 I pick my car up it seemed fine. I wasn't able to test drive the car because of Covid the DMV was closed. so it was close to three months until I was able to get a tag for car. I finally got the tag and drove the car, I noticed a pull from the car when I put the car in drive, it snatched into gear. I took car back and the mechanic RL adjusted something on the engine so that took care of the problelm. Still didn't informe me about 30 days for a used engine. I drove the car for two weeks and the car is surging and smoking from the tail pipe. I call R.L to tell him what's going on. He says bring the car in. I had a video of what was going on with the car. I informed R.L I got advice from another mechanic and was told this is because coolant is getting into the engine which point to a bad head gasket, and the surging could possibly be the air intake control valve and the problem was engine related Which R.L agreed that it probably was the IAC and he would have fixed it "IF" he knew it was bad He then suggested put 20 w 50 in the engine. I called another mechanic and told them what my car was doing and what advice I was giving from RL. And was told to ask for the paper work on the engine. I have not received no information on the engine he installed in my car to this very day. And putting 20 w 50 was not going to solve my issue. So I take the car back because of the surging and mind you it's still smoking. I also was getting water in the trunk so R.L looked into these issued and charged me 80.00.I was told by R.L that my Power steering rack need replacing and he would fix my IAC for aprox 1100.00 dollars. This has been the worst experince with this shop. My car is sitting unable to drive. I gave him ONE star because a rating was required. He deserves 0 stars. We'll end up in court I'm sure.