Brake repair service near Alden, IL

I’d been to this place before and they were professional and courteous, but the next time I sent my wife in for a diagnostic on her car, they never told her what it would cost. They made a few minor repairs without asking her or telling her they would perform them and then pulled a bait and switch by giving her an estimate for other ‘issues’ the diagnostic cost us $268 dollars. Im 44 and have had more cars than I could remember and Ive never been in any repair shop that cost nearly $300 just. To be told I need to spend another $1000 and no work done aside from a few clamps as I was told was done for free. This pandemic is making some small buisness forget their morals and tell wives that their blinker fluids needs to be changed all so they can make a few dollars

Veteran owned shop, servicing vehicles for everyone! Honest and reliable car and diesel mechanic with over 25+ years of experience. Free estimates available for all your car repair and truck repair needs. Located in Lake Geneva, WI off of Highway 120 in the Alternative Storage building.

We are long-time customers who brought our "new to us" vehicle in for an inspection. After that, it was one issue after another. The day after we picked up the car from the inspection and some work that was needed, we completely lost the brakes in the car. We were told by many sources that if the car had been put up on a lift incorrectly, that the brake lines would be crushed. Had the car towed back, then we explained the situation. We feel that we are fair people and explained that if the mechanic made a mistake, we would gladly split the difference of the cost to fix the car. We understand that mistakes happen. We were told that the mechanic definitely did not make a mistake, and that we needed 4 lines replaced (2 brake lines, a fuel line and the other line in the same area). Cost to fix: $780. SHOP CUSTOMER SERVICE HAS SEVERLY DECLINED OVER THE PAST FEW YEARS: 1. Each and every time our vehicles have been in the shop, we await a call to let us know what is going on. Each time we call for information we get the same spiel from the customer service desk… “I was just going to call you…” – it’s hard to believe that since we are the ones who always have to follow up. 2. During the last repair, early in the morning we called and asked that the owner, Owen, call us to discuss the broken brake lines. That call finally came through at almost 4 PM, which was after the next issue that I am going to list (see #3). 3. Upon my arrival at the shop to pay for the work done on our vehicle, I walk in and Jim is bad-mouthing my husband to Owen. I stood in the lobby and continued to listen to the conversation without being greeted or assisted. Finally, I said to Jim – you do realize that you are talking about my husband. His response: was something to the tune of: your husband is accusing us of breaking something on the car and we did not. I explained that regardless, it is poor customer service to discuss another customer in such a manner when you have other customers in the lobby. At the end of the day, we paid the $780 to get the car fixed. THEN, two days later, while bringing the car downstate to our child at college, we noticed a strong gasoline smell. We brought the car to another mechanic, who upon looking at the car, showed us that the new gas line that was installed did not have a clamp. Apparently the $780 that we had already shelled out didn’t include a clamp. MORAL OF THE STORY is that we will no longer be customers of this establishment. There have been far too many errors from the mechanic team and they have horrible customer service. If I could, I would leave ZERO STARS.

Complete Premium Repair Shop

Fit in on short notice. Work was exceptional.

Butitta Auto has been proudly serving Belvidere since 1987. Our team of certified technicians, led by Service Manager Anthony Cuevas, would be happy to handle your complete auto care needs.

The Euro Shop is an independent shop that specializes in the repair and maintenance of Land Rover, BMW, Mini Cooper and all European vehicles. We have a new facility with state of the art equipment and factory trained Land Rover Gold Certified Master and ASE Master Technicians to provide you with top quality work at reasonable prices.

My car was making a horrible noise and these guys figured it out and repaired it quickly. Good value for the money, professional, top notch!

Made an appointment for 8 am, when I called at 11:30 am, my car had not yet been looked at. I received a message around 2:30 pm with the inspection results. So 6.5 hours after appointment drop off. Tuffy completed oil change, tire rotation and rear brakes just before closing time at 6 pm. There are individual coupons for each service but a $30 cap is applied on discounts per visit. I may make two or three separate appointments next time so that I can use all the coupons. I had to bring the car back the next day due to a loud exhaust type noise. It turned out that the air filter compartment was not reinstalled properly so minor fix but still resulted in a return visit. I like the team at Tuffy and plan to return but some of the above issues should be improved upon.

Autocare of Roscoe has been proudly serving Roscoe since 2005. Our team of certified technicians, led by Service Manager Justin Davis, would be happy to handle your complete auto care needs.

Butitta Auto has been proudly serving Beloit since 1997. Our team of certified technicians, led by Service Manager Ryan Nuelle, would be happy to handle your complete auto care needs.

Carz r us help me with fixing my f150. They did a great job, the truck running better than ever! Great customer service, extremely talented technicians and at a very affordable cost! A very happy customer, I highly recommend these guys.

Butitta Auto has been proudly serving Loves Park since 1969. Our team of certified technicians, led by Service Manager Larry Huetsch, would be happy to handle your complete auto care needs.

Mundelein Tire & Service has been proudly serving Mundelein since 1981. Our team of certified technicians would be happy to handle your complete auto care needs.

Butitta Auto has been proudly serving Rockford since 1997. Our team of certified technicians, led by Service Manager Bill Brandt, would be happy to handle your complete auto care needs.

GreatWater 360 Auto Care has been proudly serving Cherry Valley and Rockford since 1980. Our team of certified technicians, led by Service Manager Todd Johnson, would be happy to handle your complete auto care needs.

Butitta Auto has been proudly serving Rockford since 1969. Our team of certified technicians, led by Service Manager Bob Beatty, would be happy to handle your complete auto care needs.

This Man Is An Overpriced Rip Off Artist . He Screwed Up The Alternator, And The Computer Brain Box, On My Mom's Car And Threatened her in front of a Bunch of People . He has a Bad Temper . He Also Rips Of Elderly People, All The Time . He Treats Women Like They"re Stupid . In My Personal Opinon He Should Be Put Out Of Business . He Is The Worst Machanic In The World !!!