Alignment service near Crystal Lake, IL

www.kellenbergerauto.com Family owned since 1939, Kellenberger Auto Service strives for total customer satisfaction by staying in contact with the customer throughout the repair process; by giving accurate estimates for price and time, by using quality parts and offering a nationwide warranty; and by employing ASE certified technicians who maintain their skills with ongoing training.

The ONLY guys who work on my German autos. Tony Jr. is a class act who will give you the straight-up and a ride to the office if you work nearby. Sure they're a bit more expensive than the Midas shop around the corner, but you certainly get what you pay for...peace of mind!

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

Untamed Auto on Lunt in Schaumburg between Rodenburg and Wright. Good, fast, and cheap. Won't screw you or try to sell you a bunch if crap you don't need. I've been to him a handful of times, and sent several people to him with zero complaints. $3 k repair at the dealer $1 k there. He wasn't a friend of mine that I knew before or anything, just somebody I ran across, and now trust. Guy's name is Steve Bernberg

My van was serviced here after noticing that my tire seemed flat. I arrived with no appointment and with two toddlers tagging along. Employees were very courteous and helpful. From my experience, they seemed honest and didn't try to push me to add services. My tires was repaired within an hour of arriving. Glad I found this gem! Melissa Carpenter

*the mechanic lies, and the store manager is very rude* I had a fuel filter replaced at Woodfield Schaumburg Firestone, and I asked the mechanic if he replaced the plastic clips that hold the lines in place. He said both clips were replaced with new clips. I got my car back and inspected it myself. One of the clips looked old. A couple days later I went to a different firestone and asked them to check it. They confirmed it was an old (original) clip, so they changed it for me real quick (nothing had to be taken apart, it was very easy). Everything was rechecked, and the car returned to me (no charge). I contacted the manager at the Schaumburg location to discuss my concerns about being lied to by his mechanic, and the manager became defensive and rude. I went to the Schaumburg store, and the manager would not even meet/talk with me. So I spoke to the only remaining mechanic at Schaumburg that I like/trust and explained everything to him... gave him the clip, and asked him to show it to the manager since he wouldn't talk to me. This whole experience was very upsetting. Me, my brother, parents, 1 neighbor, and any friends I referred to them in the past will not be going to the Schaumburg firestone anymore. All they had to do was tell me they reused a clip (not lie), or get a new clip (less than $1). They lost at least 5 customers for lying about a cheap plastic clip and of course the rude customer treatment. I was a customer for over 3 years. This was my 3rd and last bad experience with the Woodfield Schaumburg location. In my personal opinion, if you value your vehicle... do not go to this shop.