Alignment service near Joliet, IL

Picked up a coupon from Groupon that included free oil changes. I went in expecting to be met with a cold shoulder and a hurry-up-and-get-this-guy-out-of-here feeling. I was wrong. I came in and was greeted right away by the owner himself. While I was waiting on my car to receive an oil change the owner sat with my girlfriend and I for a good 15 minutes talking to us and making sure everything was going well while explaining his business and passion for good service. The oil change was done in a timely manner and everything went smoothly. There was not even a hint of upselling and I never felt uncomfortable while there. I live in Schaumburg and this is a little bit of a drive just for an oil change but now that I have been there once I don't think I will go anywhere else for future service of my vehicle. The entire management and floor team there were very professional and friendly. It is also located in an easily accessible location and well-kept neighborhood. I am going back this Saturday for another oil change and I look forward to speaking with the owner again to let him know what I think of his business. As a new resident to Illinois I am happy to know I have found a trustworthy auto business.

WORST DEALER EVER. BOUNCH OF LIERS. I bough a truck here, I was promise all mechanical issues will be fixed. never did anything. the "general manager"? is a joke. The "owner"? he will come to you and assure everything will be fine just to gain your trust, and once you sign you are F#$%. I'd spent around 3000 fixing what their "mechanic" could not fix. By the way, the comment above from "sofia" I'm glad they fix you engine light, probably they disconnected. I saw this guy working, regular people. They have the knowledge needed to change a tire. I witnesses many people complaining about the poor mechanical condition of the car they bought, the sales guys specially the "general manger in sales" just ignore them. I wish I could sue this liars, but I spent my money fixing my truck.

I came in to get my tires rotated, I had a 2pm appointment and did not leave until 4pm! The lady told me it only takes 20 minutes. She came back saying that my radiator was pushing up against my transmission, which is physically impossible, my tires had a crack in them and tried to charge $500 for new tires plus $10 for an inspection. My check engine light was on and I took it to my mechanic and it turned out that they had actually loosened my mass airflow sensor! You can visually see that the screw was loose and unclipped. My mechanic adjusted it and my check engine light went off. And it turned out my tires were fine it had a nail in ONE of them and just had to be SEALED which took two seconds and cost me $10 at another tire shop! I don’t even need new tires! Don’t let these ppl rip you off! They had ONE job and tried to sabotage my car to make a profit!