Alignment service near New Lenox, IL

I have been searching for someone to trust with my vehicle and I have found them. Under the incredibly personable approach of store manager, Carlos, I have found them to be thorough, trustworthy, competent, cooperative, warm and friendly. I cannot recommend them more highly and surely recommend their services to others. M. Butterfield

This is a very convenient location for me,and my family has used Frank's for years. The service is great and the prices are always on point. I really like being able to drop off my car, then walk across the street and catch the metra into work.

I took my ML 350 due to a problem with the Engine. The drive chain had broken. The dealer's recommendation was to repair and cost was something of buying another car! So, I took to Dupage Auto Werks. The recommendation is to replace the 118K miles engine with a much lower engine. They shopped and found a fimilar engine and practically did a 'Engine Transplantation'! Now that I have an engine not only has a lower mileage, but also was cheaper overall. Very satisfied with them to have suggested and able to get my car worth somehting that I can keep it a much longer time!

10 bay shop with state of the art equipment and ASE certified techs. AAA and BBB certified. Highly rated emissions repair specialists. Tires of all types available, along with balancing and alignment. Oil changes to engine replacements, batteries and exhaust work, all done in a clean, comfortable environment by experts in their field. WI-FI, TV and courtesy counter available in reception area for your comfort and convenience.

Picked up a coupon from Groupon that included free oil changes. I went in expecting to be met with a cold shoulder and a hurry-up-and-get-this-guy-out-of-here feeling. I was wrong. I came in and was greeted right away by the owner himself. While I was waiting on my car to receive an oil change the owner sat with my girlfriend and I for a good 15 minutes talking to us and making sure everything was going well while explaining his business and passion for good service. The oil change was done in a timely manner and everything went smoothly. There was not even a hint of upselling and I never felt uncomfortable while there. I live in Schaumburg and this is a little bit of a drive just for an oil change but now that I have been there once I don't think I will go anywhere else for future service of my vehicle. The entire management and floor team there were very professional and friendly. It is also located in an easily accessible location and well-kept neighborhood. I am going back this Saturday for another oil change and I look forward to speaking with the owner again to let him know what I think of his business. As a new resident to Illinois I am happy to know I have found a trustworthy auto business.

I had a terrible experience dealing with this company. I will be sure to call the Illinois Commerce Commision at 1-800-524-0795 to file a complaint and may possibly take my case to small claims court. Consumers united against unethical business practices. Read this article about predatory towing practices: http://chicago.cbslocal.com/2011/04/21/state-can-now-crack-down-on-illegal-tows/

Before scrapping my 1998 Mercedes S600 with 200K miles on the clock, I took a friend's advice and drove over to MPC. Best decision I made in several years. Crew is professional, knowledgeable and competent, while at the same time they are friendly, helpful AND HONEST. Their advice was invaluable, - I now have my 12 cylinder, 6 liter very comfortable car back on the road at a very modest cost.I shall follow my friend and recommend MPC to all & sundry I could not be happier with their service, follow-through efficiency and modest charges,Peter Rogers

WORST DEALER EVER. BOUNCH OF LIERS. I bough a truck here, I was promise all mechanical issues will be fixed. never did anything. the "general manager"? is a joke. The "owner"? he will come to you and assure everything will be fine just to gain your trust, and once you sign you are F#$%. I'd spent around 3000 fixing what their "mechanic" could not fix. By the way, the comment above from "sofia" I'm glad they fix you engine light, probably they disconnected. I saw this guy working, regular people. They have the knowledge needed to change a tire. I witnesses many people complaining about the poor mechanical condition of the car they bought, the sales guys specially the "general manger in sales" just ignore them. I wish I could sue this liars, but I spent my money fixing my truck.

I came in to get my tires rotated, I had a 2pm appointment and did not leave until 4pm! The lady told me it only takes 20 minutes. She came back saying that my radiator was pushing up against my transmission, which is physically impossible, my tires had a crack in them and tried to charge $500 for new tires plus $10 for an inspection. My check engine light was on and I took it to my mechanic and it turned out that they had actually loosened my mass airflow sensor! You can visually see that the screw was loose and unclipped. My mechanic adjusted it and my check engine light went off. And it turned out my tires were fine it had a nail in ONE of them and just had to be SEALED which took two seconds and cost me $10 at another tire shop! I don’t even need new tires! Don’t let these ppl rip you off! They had ONE job and tried to sabotage my car to make a profit!