Alignment service near Winnetka, IL

I have known the professionals at European Auto House for years (2004) after being referred to them through another trusted individual. I have found them to be the most straight forward and reliable mechanics that I have ever dealt with for any make of auto repair (foreign or domestic).

Hollywood has reasonable prices, plus the staff is super helpful. Joe and his guys do a great job of serving cars. Plus, they have a full auto parts store attached to the garage, so you know they're going to have a part when you need it. Not only is the staff super helpful but they are also quick and pay attention to detail. A winning combo. You can't go wrong with Hollywood Auto!

I failed the Illinois Emission Test. I took my Bentley to a performance shop to be repaired. They quoted me $3,927.00 to replace the catalytic converter. I call Bentley Gold Coast and spoke to the service manager and explained my situation. He said no problem that component is covered by a 8 year / 80,000 mile warranty. He sent a flat bed and picked up my Bentley and installed the catalytic converter - all done at no charge. I had my Bentley back in 2 days. I recommend them to everyone I know. Thanks for the professional and prompt service.

WORST DEALER EVER. BOUNCH OF LIERS. I bough a truck here, I was promise all mechanical issues will be fixed. never did anything. the "general manager"? is a joke. The "owner"? he will come to you and assure everything will be fine just to gain your trust, and once you sign you are F#$%. I'd spent around 3000 fixing what their "mechanic" could not fix. By the way, the comment above from "sofia" I'm glad they fix you engine light, probably they disconnected. I saw this guy working, regular people. They have the knowledge needed to change a tire. I witnesses many people complaining about the poor mechanical condition of the car they bought, the sales guys specially the "general manger in sales" just ignore them. I wish I could sue this liars, but I spent my money fixing my truck.

I had purchased a groupon ($149) for front and rear brakes 3 weeks ago. He texts me saying that I would also need to replace the rotors. I was a little hesitant and should have listened to my gut but I went ahead go the rotors replaced for $265. Then he sends me pictures saying that I need to replace my ball joints. I said another time. Fast forward to one week later and I am hearing a squeaking noise. He says give it some time to adjust and that most likely it is my parking brakes. I called another mechanic and inquired about this and he informs me that the parking brake could and should have been done with the original brake/rotor replacement and it would have been cheaper as Landspeed wants to charge me $180. I gave it two weeks and the noise progressed. When I brought it in he took it for a test drive and tells me that he is going to replace the rotors and brakes again as well as the job on the parking brakes. I ask why and he tells me because of needing the parking brake. Well, two days later I hear another squeaking noise and grinding noise. I thought it was because of the ball joints he stated I needed to replace. So, I again contacted the other mechanic and brought it in. He takes a look at my car and takes it for test drive and lets me know that the balljoints are perfect, NO NEED TO REPLACE THEM. Then this is the worst part, he tells me that the brake job that Landspeed did was done extremely poorly as well as the brakes and rotors were warped. I gasped considering that I just replaced them three weeks ago. I took pictures and everything and now have to replace the rotors and brakes in the front. I am so upset because as much as I would want to go back and make him do the job over again, that is not going to happen.

Never again , Tried to buy tires off Ebay from them , but would not accept payment from them , had to go to their shop to pay for them , plus Chicago , and State tax to boot . Asked to see the DOT code to see if these were indeed "New" tires as advertised , was not allowed or shown them before work was done .Asked for estimate on how much this was going to cost me , total Price of the So called 4 "New" tires mount , balance, disposal fee ..etc...went on deaf ears and work was performed with out my authorization anyway . After it was done , I look at my receipt and it says " Used Tires" , I questioned it and was told they are "New" but made sometime in 2014. That is not a " New" tire by me ... I just hope and pray that I did not get some altered , used , abused, blemished, damaged , or only God knows what else tires , that will be GARBAGE , after their ever so gracious and kind , 90 day warranty , which was not explained to me what if anything is warranted . Going back to the DOT codes on the tires , I can not even tell when they were made because the third oval that contains the Manufacturing date is missing .... I spent good , hard earned money on a product that isn't even what is advertised on Ebay , Buyer beware on what these people sell , I am taking the car ( my daughters by the way ) to a Goodyear store to have them check out these " New" tires and see if they can guess how old they are and if they are any good , For if they are not deemed any good, by the fine folks at Goodyear .... BACK THEY GO .... and then I contact the BBB , news people and anyone else who will listen . So like I said ....Never again , and Buyer Beware , you don't know what you are going to get from this establishment .

I came in to get my tires rotated, I had a 2pm appointment and did not leave until 4pm! The lady told me it only takes 20 minutes. She came back saying that my radiator was pushing up against my transmission, which is physically impossible, my tires had a crack in them and tried to charge $500 for new tires plus $10 for an inspection. My check engine light was on and I took it to my mechanic and it turned out that they had actually loosened my mass airflow sensor! You can visually see that the screw was loose and unclipped. My mechanic adjusted it and my check engine light went off. And it turned out my tires were fine it had a nail in ONE of them and just had to be SEALED which took two seconds and cost me $10 at another tire shop! I don’t even need new tires! Don’t let these ppl rip you off! They had ONE job and tried to sabotage my car to make a profit!