Alignment service near Wood River, IL

I want to thank everyone at North Belt automotive for doing a great job on my car. They were really fast and professional I brought my car into the shop at 4:40pm Friday(the shop closes at 5). They allowed me to wait inside with my toddler son until my ride came, which unfortunately was running late. They called me by 11:30 Saturday evening. If you needed anything done to your car I would definitely prefer this place!! -Arika Ellis

Remembering back to the day Don opened. It is because of his great service that he has allowed his business to grow and become a pillar of the community. It is truly hard to find service shops like his that care about their work and stand by it without overcharging and finding things that don't really need "a fixin". I highly recommend Giannini's Auto Service for all your auto repairs and needs. Jim Privitor Kirkwood, MO

Hi-Tech Automotive Is a Cut above the Other Shops in Missouri! First Class Service Advisor Tony Took Care of My Son Matthew and My BMW like we were family! I was over 2500 miles away - But Tony Made sure to keep me up to date with everything We needed done. Hi Tech Will have us as a return customer - as well as letting our friends know - where the good guys that are honest and do what they say! Thank you to all who were involved! Especially you Tony!

Extremely poor customer service... Brad Ward (owner) refused to give me a quote until I showed him the insurance company estimate. I told him it didn't matter what the estimate was if I was paying out of my pocket. I simply need an estimate. He refused to give me one and proceeded to yell and scream at me so loudly that other people in the room could hear him when I held the phone away from my ear. I will NEVER do business with someone like this... Customer service was non-existant.

They did the repairs.

Fifteen minutes before closing, the manager, Jeff A., agreed to look at my car. I had experienced trouble with it on our one hour drive to dance class. Jeff took the time to test it and even put it up on the lift after closing. This ended up possibly saving our lives. A mechanic from a different shop had neglected to secure bolts that held the tire to the steering mechanism. They were literally ready to fall off and might have on my 70 mph ride home. The manager was kind, thorough, and saved me from driving home later at 11:00 p.m. with a car that would have been unsafe for my daughter and me. I'm grateful for his help and professional manner when it was closing time.