Emissions testing service near Hammond, IN

I went in for an oil change and once I got home I noticed my tire pressure was still low and none of the fluids were replenished. This didn’t particularly upset me, mistakes happen I completely understand. What upset me was that when I called back, I told Mike my situation and he responded “well how do you know they didn’t fill the air and fluid?” in a very sarcastic and demeaning manner. Obviously, if the tire pressure light is on and there is no windshield wiper fluid right after the service, they didn’t do it. As a younger woman who is unfamiliar with the ins and outs of cars, this left a bad taste in my mouth because I’m sure an older male familiar with vehicle maintenance wouldn’t have been treated like this. In addition, they automatically assumed I wanted to most expensive oil change. I never authorized this nor do I usually get the most expensive one. I used to be a repeat customer but at this point I’ve lost all trust in this business. Although, I will say that James is always very helpful with any and all questions I may have.

I was so lucky to have brought my car for service on Monday. I have had so many bad mechanics try to fix my car but Velasquez and Darwin FINALLY got to the root of the problem and fixed my check engine light that was on for months. Other mechanics claimed they fixed the check engine light problem but the didn't. It is NOT easy finding a good, honest mechanic these days. I know I finally found one and can confidentially bring my cars to Velasquez in the future. Darwin also changed the gaskets. I had paid a mechanic to change them a few months ago but apparently didn't. I actually paid to have the purge valve and gaskets changed but they never were. Darwin even showed me the defective parts. Thank you Darwin and Velasquez mechanic shop. Brian 2-9-22

We were on our way to Chicago earlier this week when we got stuck in a traffic jam. A woman working at a local restaurant noticed that our car was leaking oil. KAR service was close to the train station, so we brought it in and explained our situation. We were able to leave our vehicle with KAR; walk to the train station and go have our mini-vacation while KAR fixed our car up. The man we spoke with was polite and worked with our situation. When we got back from Chicago we simply walked back to KAR and picked up our vehicle. Great customer service that helped make the best of a bad situation.

Levin Tire and Service Center was founded in 1918 as a small, family-owned tire repair shop. Today, we’re a full-service tire and auto service center with seven locations across Lake and Porter Counties in Northwest Indiana. We’re known for providing the most personal, professional, affordable and timely service in the area. In fact, in The Times’ “Best of the Region” we were voted “Best Tire Store” in 2009, 2010, 2011 and 2012, and “Best Auto Repair Shop” in 2010, 2011 and 2012. We were also honored with the Post-Tribune’s Neighbors’ Choice Award for “Best Tire Store” in Lake County in 2008, 2009, 2010, 2011 and 2012. We’ve been a Better Business Bureau accredited business since 1972 and we proudly hold an A+ rating. We carry one of the largest tire inventories in Northwest Indiana, including respected brands such as Goodyear and Michelin, all at guaranteed everyday low prices. We also provide complete automotive service and repair, from basic oil changes and tire repair, to computerized engine analysis, engine repair, heating and air conditioning system repair, and much more. We service all vehicle makes and models, foreign and domestic.