Alignment service near Chelmsford, MA

The check engine light in our sons car was on and while we were pretty sure it was due our daughter not putting the gas cap on tightly, we weren't sure. I called McCracken and they said bring it by whenever you have the chance and we'll clear the code. We brought the car in and they cleared the code and ascertained that it most likely was the gas cap. We have had to pay $75 to have this done at the dealer before. McCracken's staff was so nice, kind and helpful. They didn't charge us a dime and sent us on our way. We wouldn't go anywhere else

I feel the repair was done well on the brakes, haven't had a problem. My biggest complaint is I made an appointment I believe monday for a 8am appointment on Thursday. I arrived on time. When I went to the shop to check on my car around 3:00pm they had not taken it in. They told me they were busy and other cats had came in. I feel my tile slot should have been honored and they should have taken my car in as scheduled. They did not start my car until the following day, and never notified me of this, if I didn't go down to the shop I would not have found out.

Oil change and lube went as always. I was unaware that the inspection process was no longer part of the garage, but rather the dealership. The guy running that needs to learn how to relate a bit better to customers.

found this shop doing some online research. Small family run shop with attention to detail and very nice mechanic George. After visiting a few shops in wilmington that had mechanics who didnt seem like they cared about the customer, i found georges shop. Great guy, great work, fair prices!!

Went to get a front end alignment on my daughters car. They told me starting at 75.00. Ok. I know it might need parts. I call after not hearing from them and they lost my number. They told me to come down... they then told me the car needed a whole list of things that had nothing to do with alignment coming to $1000.00 so I laughed got in my car and one thing they wrote down is that I needed a right front tire so I called them and asked them where is the front tire is it sitting in car or facing it he said sitting and I told him funny I just had that tire put on a haif hour ago! What a joke so I went somewhere else and had it done for $240.00... awesome! So stay away my daughter gets in her car and the stereo is blaring.

THIS COMPANY CAUSED OVER 5000 DOLLARS WORTH THE DAMAGE TO MY 2007 F150 PU TRUCK THEY DID NOT EVEN CARE THEY HAD INSURANCE!!!!! THE FOOL THAT WAS GOING TO DO BRAKE JOB CAUSED MY TRUCK TO FALL OFF THE LIFT DAMAGEING MY TRUCK BED TO TOP IT OFF I BROUGHT IT TO NEALS AUTO BODY WHICH WAS AN OTHER HORROR STORY .I WOULD RATE THIS TIRE COMPANY VERY POOR THE OWNERS SON HAS BIG BAD ATTITUDE TOWARDS CUSTOMERS. CUSTOMERS BEWARE!!!!!!

this shop did over $5000 dollars damage to my ford f150 pu they called me to tell me my truck slid of lift damageing my bed owners son was very much careless attitude toward me in damage did not even apologize for the fool teck who did the damage they said we have insurance big deal my truck was never the same after they had it buyer beware think twice before you go there