Alignment service near Dudley, MA

I went to Young's Garage in Worcester, MA on 8/6/15, for my first time. I spoke to Jim about having my car looked at for a starting problem. I was told there was a $45 charge to diagnose the problem. When he got back to me later that day he told me it was the alternator and it would be $375 total. I asked him why it was so expensive and he told me it was because the part was hard to get to. He said it was a big job so therefore most of the charge would be for labor. He told me if I dropped my car off the next morning it would be done later that day. I dropped the car off at 8am and Jim told me he would call me when the car was done. I waited until 3:00 to call and check on the progress. Jim told me it wasn't ready and it would be done for 5:00. I went to pick up the car and he handed me a bill for $330 after I already paid the initial $45 charge. The next day I called to question about the $45 charge, because the part and labor were through his shop. All the garages I have gone to take the initial diagnostics charge off if you buy the part and have the labor done at their shop. I wanted to let him know I was dissatisfied with the price all together and the amount of time it took between both days. Because of this experience, which was my first here, I will never go to this garage again.

Full auto & tuck diagnostics and repair.

For over 60 years, Harr Toyota has proudly served as Greater Worcester's Toyota headquarters! Stop by our Toyota dealership in Worcester, MA, today for the kind of hassle-free Toyota sales, service and financing experiences you deserve.

I would not recommend anyone to get any type of service done here. I sent my daughter to have a diagnostics and quote done by these rip off artist and they told her that it was her motor and wanted 2400.00. so I asked her to have it towed to another service center for an other opinion and when it arrived there they had discovered that the plugs and wires and coil removed. I would really like to know how to deal with these type of operators as I live so far away.

Gary has always been an honest & knowledgeable mechanic, I have never had a problem taking an automobile to him. So if you are shopping for a good mechanic... Try Gagne's you will not be sorry you did.

This is a great local business .the owner Fred is fantastic. Very humble guy very hard worker always treat people fare and cares about what he does Dave Weston