Alignment service near Franklin, MA

The front desk receptionist is very unwelcoming! Shawn was great. I would like to know why I was charged extra after getting alignment. The reason giving was “we have to pay bills and keep the lights on”. I was also given two different quotes when inquiring about rear camber arm change.

Oil change and lube went as always. I was unaware that the inspection process was no longer part of the garage, but rather the dealership. The guy running that needs to learn how to relate a bit better to customers.

I feel the repair was done well on the brakes, haven't had a problem. My biggest complaint is I made an appointment I believe monday for a 8am appointment on Thursday. I arrived on time. When I went to the shop to check on my car around 3:00pm they had not taken it in. They told me they were busy and other cats had came in. I feel my tile slot should have been honored and they should have taken my car in as scheduled. They did not start my car until the following day, and never notified me of this, if I didn't go down to the shop I would not have found out.

I find Abington Sunoco to be straightforward and helpful. Partly it is out of a motivation to get the business, but they are helpful in pointing out problems and potential future problems that an average person would probably miss, and let you know whether they think they can do anything about it. I do not recall them ever trying to represent that they could do something for the car that they could not do, or even overstating what they might be capable of doing. -David McLaughlin

Great customer service and pricing. I have been bringing my car here for all my repairs. The work was always done time

Very Honest and professional business I have ever been in, Jessica and the mechanics are very nice and Jessica will try to keep the cost down as much as possible, what I like is that they warranty the parts they install which is why I will always come back.

Excellent and quick service. Done a fantastic job and recommend them. Barb Humphrey

Welp, it seems to be that the only reviews that are posted are glorious. I did not have a good experience with foreign motors. At first I was delighted with the service and the people. 3 days later all the things that were repaired malfunctioned all over again. Asked to make an appointment however because the time wasn’t “convenient” for them I wasn’t able to get it repaired in time. Had to go elsewhere. Not very satisfactory customer service.

With all the cold weather, it was bound to happen that a vehicle would have a dead battery. AAA would make us wait all day. Pro Auto sent someone out to jump our car within minutes!! Service like that deserves a gold medal! Thank you for saving us!! Valerie Bates

I don't know what I would do without Safeway. They literally help me right away whenever I call. Truly awesome people and business. No one better in my book. Nicole DaSilva

AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!

The service is excellent and quick.

I have gone back to Long Distance time and again because of their excellent customer service. They have helped me with three vehicles, a trailer and even my lawnmower. Highly recommend.

Barry Roth and his team provided great service for my '98 M3 Cabrio for years. It was a perfect car, and they helped me keep it that way. When I decided to upgrade, Barry knew I wanted a Carrera 4 and located one for me a few months back. The car's in great shape, and the transaction was straight-forward, no BS, no extra charges, no hassle. Even though I have moved out of state, I plan to make the trip to Medway to have Barry's team service the Carrera and would recommend them without hesitation.