Alignment service near Freetown, MA

The customer service is excellent, the mechanics are very knowledgeable and honest. They initially told me that there was nothing wrong, they called me later on after they had done their homework and said that they had figured out what the problem was, they also told me that if I had any other issues to bring it back to them in a heartbeat.

My Elantra is running great thanks to you guys there at broadway tire. Honesty, something money can't by. and these guys are loaded with honesty and great service. tell all your friends, this place rocks.

1.) quoted two different prices on phone for same tires n service 2.) info wasn't saved like they said on phone I called asked when they had time to service it. They said now bring in before 6 3.) I arrived 30 minutes later. Was told I'll be with u in a minute. I waited 12 minutes for service.while nelson counted his cash draw. 4.) then was waited on in a rude n disrespectful manner by rob who visibly came charging out if back area..i said I was waiting for nelson. He said he was to busy to deal with me. Take me to ur car. I need to inspect in. I said hello, n don't u need my tire size or need to look up info I gave. He said no, take me to ur car. I said ur dealing with me rather rudely. He said well I'm trying to get to ur car.. Do u want me to look at it or not? I said I wanted two tires for the back. He looked at it n continued to speak down, disrespectful n wAs not interested customer service or what I wanted . Only in what he was going.. To do!He spoke like punk, n when he did come in to store. his DEMEANOR changed slightly better because others in his company was standing there.I told him he was rude since I got there. He had he was sorry, but was short staffed, n was closing soon. Their were five men in service clothes at the register area. Not one was consider or interested in anything I had to ask or say or what was going on. Nelson wS at least respectful on the phone. They gave me back my money after they couldn't change my tire.. Because they said the rim was broken . It isn't even a rim it's a wheel. And they lied. When I looked at the service slip.. They were not going to do a front end alignment after they quoted n said they were in phone. I even asked about it n they said yes see it's right here. It was only a computer print out of what I needed done for an alignment. Poor poor customer service and I will never return. N if u want to be treated with respect as a customer, and want a company that provides a service that requires your questions n input..about a service you want not what they are telling you.... N wants to assist you.. In your tire service needs.. DO NOT GO TO TOWN FAIR TIRE IN PAWTUCKET!

Brought the car in for diagnosis, they said the engine was "seized" (total BS... I later took the engine apart and while I had melted the pistons, the rotating assembly did move and the engine could still turn over). Said I needed a new engine. Told me they found one to buy, then three months later told me they hadn't actually bought it (without calling me to tell me this). Returned maybe 2 calls in all of 6 months. SO, being a Volvo fanatic, I asked a couple of friends, then brought them an engine. A month later they hadn't even started on the swap. A month after that, I went in and took my car, my engine, and a bunch of parts that I had bought back from them. These guys can't pick up the phone without being hounded, their technician told me I was wrong repeatedly, and nobody was really willing to help. Fortunately after six months they only made me pay for the diagnoses they did in the beginning. Credentials: I took the car and engine and parts home and did the swap myself in my driveway in two weekends, having never done one before on my own. Saved an estimated $1800 and didn't have to deal with them again.

Rick over there at JnS is the MAN! I purchased my car from carmax and when I called to get warranty work done they referred me to J N S(glad they did). Brought my car down there with a ton of issues. Rick made the process as easy as possible. The guy honestly went out of his way to get my business. 1- Rick called my warranty company for me 2- He scheduled me a rental car that was covered by my warranty 3- Warranty company's are always a pain in the ass but Rick called em did all the leg work got them to pay without having me wait long. 4- I ended up paying less that what my original deductible was! 5- probably my favorite part of my experience was when I picked up my car it was WAXED AND DETAILED! Like I said these guys went above and beyond for my car. Thank you Rick. P.s if you have carmax extended warranty just skip the middle man and call rick they'll charge the same deductible, give you a better warranty that carmax does on their work 3year/36k! Jose C. Smithfield, RI

Great Service. Great prices. Repairs done right the first time. Ask for Anthony.

It's so hard to find an honest repair shop, but that's what you get at Elite. No nonsense, honest assessment of your car's problem, with no upselling or exaggerating. Just the facts, with quality service and parts, at less than dealership prices. They do specialize in Toyota/Lexus, but I've brought my Hondas there for years and have been very pleased. I've found a place I can trust, and that's where I'll bring all my family's vehicles.

Great Customer Service, Quick Turnaround!

I took my car here for an oil change yesterday and the service was great! When we were driving back home a little whole later our "check gages" light came on and our oil pressure gage was down completely. We called the store back and the owner came to my house and checked the car which was fine (just a wire). Such great service is rare in a mechanic shop and was such a great surprise!

I"ve never been to AAMCO for auto service,I've gone to other shops I thought I knew fairly well> I had transmision issues with both my vehicles within a month< along with other vehicle problems.The other shops had different diagnosis for the problems. After much time in the shops ,and substantial cash outlays, the problems persisted to some extent in both vehicles. I went to AAMCO,I had my transmission problems pinpointed very promptly, I discussed other suspension issues,engine isues, that I was having with both vehicles,I told the tech I was very discouraged with the other shops, I wasn't sure of my next move.THe tech told me that he would get to the root of the problems,HE SURE DID! My transmisions were fixed ASAP,and the problems that were so elusive to others,were handily identified and resolved.AAMCO went above and beyond any expectations I had.These guys are the best.They deserve all the credit in the world. I would very highly recommend AAMCO for any and all repairs to your vehicle