Alignment service near Needham, MA

My Elantra is running great thanks to you guys there at broadway tire. Honesty, something money can't by. and these guys are loaded with honesty and great service. tell all your friends, this place rocks.

1.) quoted two different prices on phone for same tires n service 2.) info wasn't saved like they said on phone I called asked when they had time to service it. They said now bring in before 6 3.) I arrived 30 minutes later. Was told I'll be with u in a minute. I waited 12 minutes for service.while nelson counted his cash draw. 4.) then was waited on in a rude n disrespectful manner by rob who visibly came charging out if back area..i said I was waiting for nelson. He said he was to busy to deal with me. Take me to ur car. I need to inspect in. I said hello, n don't u need my tire size or need to look up info I gave. He said no, take me to ur car. I said ur dealing with me rather rudely. He said well I'm trying to get to ur car.. Do u want me to look at it or not? I said I wanted two tires for the back. He looked at it n continued to speak down, disrespectful n wAs not interested customer service or what I wanted . Only in what he was going.. To do!He spoke like punk, n when he did come in to store. his DEMEANOR changed slightly better because others in his company was standing there.I told him he was rude since I got there. He had he was sorry, but was short staffed, n was closing soon. Their were five men in service clothes at the register area. Not one was consider or interested in anything I had to ask or say or what was going on. Nelson wS at least respectful on the phone. They gave me back my money after they couldn't change my tire.. Because they said the rim was broken . It isn't even a rim it's a wheel. And they lied. When I looked at the service slip.. They were not going to do a front end alignment after they quoted n said they were in phone. I even asked about it n they said yes see it's right here. It was only a computer print out of what I needed done for an alignment. Poor poor customer service and I will never return. N if u want to be treated with respect as a customer, and want a company that provides a service that requires your questions n input..about a service you want not what they are telling you.... N wants to assist you.. In your tire service needs.. DO NOT GO TO TOWN FAIR TIRE IN PAWTUCKET!

These men are the greatest & are so honest it's really a blessing to find people of this caliber in this day & age. They not only care about the work they do but they truly care about the customer also. The engine is perfect & the car is running great. I also went in about 3 months ago because my car was vibrating so much that I couldn't go over 50 on the highway. Of course I'm thinking the worst & big money but they once again were honest & told me all I needed was a pair of new tires. What a relief, they could of told me anything & taken advantage of the situation, but no honest as always. Keith the owner & his mechanic are always on site, even if you just need advice stop in & you will always be greeted with a smile. I just can't say enough about these guys, but the only way to find out for yourself is to stop in. Believe me you won't be disappointed. Thank you for putting my engine in, it's running perfect. Patricia Caricchio

Full auto & tuck diagnostics and repair.

I highly recommend this place! I had an accident and front wheels alignment was not okay. The previous garage named as "certified" by insurance company, did not manage to fix ... took 1.5 months, a lot of money, frustration and wasted time. Then I went to the European Motorsport garage and their service is really amazing! All was fixed immediately and double checked with the highest quality. Very professional people, always willing to help, answer all questions and give any advice. I will be back there for sure in case any service is needed. Wioletta P. Reading, MA

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