Volkswagen service near Newbury, MA

I own a BMW 328Xi and was looking for a guy who doesn't rip me off but is knowledgeable about the European cars. Mechanic Advisor suggested Nicks which is right off the exit 32 on I93. Nick was very sensible and had given me the best estimate I could get. Even though I was keen on getting other things fixed, Nick suggested that they were in decent shape for now. That is the best quality about Nick. He will only fix what is needed and doesn't not rip you off with sky high estimates. If you have a European car, then this is your guy. Period! Thanks Nick, Abhi

These people are wonderful to work with. They don't cut corners but put my priority - safety - always first. They explain everything clearly and are very detailed and professional with all inspections, maintenance and repairs. Best maintenance shop I have ever been to. Great experience. Excellent product at excellent rates. I wouldn't go anywhere else. Sandra Thomas

I had an awesome experience with Charly, who owns the place. I am mildly up on cars (and people), enough to know when I'm getting ripped off. I think. Charly was awesome. When I showed up to First Foreign, Charly made sure he dropped what he was doing to come deal with me personally. He spent a few minutes going over the car with me, and made sure he understood everything I was having trouble with before he let me go. The next day, he called with a list of fix-it opportunities, and we made a plan on what we were going to work on. He did an awesome job of being consultative, rather than selling--he gave it to me straight, and I was the boss of what we actually worked on. He then made sure to give me price estimates on everything, spelling out parts & labor costs. He made sure I knew about all my options (like with tires, I could pick between the more expensive factory tires and a less expensive after-market brand. We talked about my driving pattern, and he suggested I go for the less expensive option). He gave me a day estimate and stuck to it. The price was awesomely reasonable for all the work that was done (he even took care of a few quirks for free). I picked up the car during the weekend, and Charly made sure to talk to me on Monday about what was done, what he thinks is left to do, and what to do going forward into the future (how/where to sell this car and get a different one, when it's time to move on). He did an awesome job building a relationship with me--I'll be a customer as long as I'm within driving distance. By the way--the car drives like butter. I never thought it would drive so well.

Hands down i give this shop the best mechanics in Somerville/ Boston area. I take my car herre when ever there's a problem and they always quote me a fair price and do great work. Also, it's so nice to find an honest mechanic. If you need work done to your car come here. you won't be disappointed.

I can't give enough praise to Luis and Dina. I lived in MA for three years from '05-'08 and took my '99 VW Passat there for EVERYTHING it needed during that time. New brakes, regular oil changes, even a serious collision. Fast forward three years: I'm living in California and involved in a class action lawsuit against VW because they make terrible cars (Google Volkswagen water egress, you'll see what I mean. P.S. - don't ever buy a Volkswagen) and Luis and Dina help me get old invoices and documents that I've lost long ago.

Very affordable and excellent workmanship,they are very polite and easy to talk I would recommend everyone to go to see them for work on there car's and truck I give them a thumbs up . I am very happy with there work, Thank you .

I want to preface my review by saying that the techs are very talented and I deeply appreciate the work they specifically did. I also would like to say Jake is an incredibly nice individual who does the best he can with what he is given, and unfortunately his colleague does not share the same sentiment. Rico lied about every facet of the job. From price, to estimated time, to simply what they would actually be able to do for me. He also made it very clear he did not respect my input and opinions even though I am the owner of the vehicle; I have my own opinion as to why he felt that way as well. INCREDIBLY upsetting experience considering my family is return customers of Zaks (I personally will not be returning). I again thank Jake and the techs for their diligent, and honest, work; And all they did in the face of their teammate actively working against them. Unfortunately, they can only do so much when the bridge has already been burned.

Had them "build" an EJ25 subaru motor for me not long ago. After 3k miles it is burning 1qt every 3k miles, and visibly smokes in boost and on decel. Alex assured me "the motor isn't broken in yet" at 2k miles. Its only gotten worse and I just continue to get run in circles. Don't go here to get an engine "assembled" go somewhere that's actually going to BUILD it and stand behind it. A few dynos and 300 facebook reviews totaling 4.9 stars is very capable of fooling your wallet!