Auto body repair service near North Reading, MA

Nice neighborhood, very friendly people & dogs. Got to appointment early and was greeted by a neighbor and a carpenter getting ready to work on their building. There is also quaint playground next door. They got my car ready for my end of lease and even detailed it. They made arrangements with me to get all the parts ahead of time and kept the car for less than 2 days. "bumper fender and paint work" I would say they were 5 stars except they couldn't meet me before 9am

Great customer service, really helped me out with the rental car which was ready for me at Needham Collision when I dropped off my car and and I was able to return it to them as well. Kept me updated through the whole process. Really friendly and knowledgeable staff.

Very affordable and excellent workmanship,they are very polite and easy to talk I would recommend everyone to go to see them for work on there car's and truck I give them a thumbs up . I am very happy with there work, Thank you .

I want to preface my review by saying that the techs are very talented and I deeply appreciate the work they specifically did. I also would like to say Jake is an incredibly nice individual who does the best he can with what he is given, and unfortunately his colleague does not share the same sentiment. Rico lied about every facet of the job. From price, to estimated time, to simply what they would actually be able to do for me. He also made it very clear he did not respect my input and opinions even though I am the owner of the vehicle; I have my own opinion as to why he felt that way as well. INCREDIBLY upsetting experience considering my family is return customers of Zaks (I personally will not be returning). I again thank Jake and the techs for their diligent, and honest, work; And all they did in the face of their teammate actively working against them. Unfortunately, they can only do so much when the bridge has already been burned.

Had them "build" an EJ25 subaru motor for me not long ago. After 3k miles it is burning 1qt every 3k miles, and visibly smokes in boost and on decel. Alex assured me "the motor isn't broken in yet" at 2k miles. Its only gotten worse and I just continue to get run in circles. Don't go here to get an engine "assembled" go somewhere that's actually going to BUILD it and stand behind it. A few dynos and 300 facebook reviews totaling 4.9 stars is very capable of fooling your wallet!

Prime Subaru is a premier dealer of new and used Subaru vehicles serving Hudson, Nashua, Merrimack and Manchester, NH, as well as Lowell, Tewksbury, and Tyngsboro, MA. Whether you're looking for a new Subaru XV Crosstrek, Forester or Impreza or want a reliable used car that can handle even the worst New England winters, you'll find it at our Subaru dealership. We're also here to help you with Subaru service and maintenance so you can hit the roads in peace. Contact us today to see how we can help you with all your automotive needs!

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