Alignment service near Wakefield, MA

Professional, quick, and reliable. Murat has helped me in more than one pinch, and is the kind of mechanic you usually can only hope to find. No rip-offs, honest assessments, and a generally nice guy on top of it all.

I moved out of state and am sad that I couldn't bring Lenny with me. He is the nicest and most honest mechanic I have ever worked with. The first time I brought my car in I thought I had an electrical problem. Both of my headlights went out at the same time and a spare bulb I had didn't work. I took it in to Lenny and after about 15 minutes he came back and told me that my bulbs blew. Apparently, my spare bulb was also bad. He only charged me the price of a pair of new bulbs. No labor costs! Seriously cheap and he didn't seem pissed that I was a numb-sack for bringing my car in for blown bulbs. The second time I brought my car in I had some starting problems. Lenny found the problem right away and quickly changed out the parts for much less than what I would have paid elsewhere. (I have a mechanic friend in Hawaii that I called and even he said that the repair was cheap!) When I went to pick up the car, Lenny handed me my GPS that I left on the dashboard. He took the time to take out the GPS because he didn't want someone to break into my car to steal it. What a guy! It's been about 10,000 miles since I've had the repairs and I haven't had any problems. I drove my car from Boston to Phoenix and I haven't heard any of the clunking sound that Lenny fixed on my third visit to the Civic Center.

Went into the shop thinking my car was going to be very expensive to fix because of terrible sound in the rear. Put me at ease when he diagnosed the issue and was quick cheap fix. Very honest guy Fran is. Highly recommended.

Leary is an immaculate shop w great car passion and they take great care in their work.

The best Honda shop that I've ever been too. Honest, experienced, knowledgeable and quick. This is what every garage should strive to be at but isn't unfortunately making this my go-to spot to get my car serviced or fixed. Just terrific!

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie