Auto body repair service near West Groton, MA

I want to preface my review by saying that the techs are very talented and I deeply appreciate the work they specifically did. I also would like to say Jake is an incredibly nice individual who does the best he can with what he is given, and unfortunately his colleague does not share the same sentiment. Rico lied about every facet of the job. From price, to estimated time, to simply what they would actually be able to do for me. He also made it very clear he did not respect my input and opinions even though I am the owner of the vehicle; I have my own opinion as to why he felt that way as well. INCREDIBLY upsetting experience considering my family is return customers of Zaks (I personally will not be returning). I again thank Jake and the techs for their diligent, and honest, work; And all they did in the face of their teammate actively working against them. Unfortunately, they can only do so much when the bridge has already been burned.

Had them "build" an EJ25 subaru motor for me not long ago. After 3k miles it is burning 1qt every 3k miles, and visibly smokes in boost and on decel. Alex assured me "the motor isn't broken in yet" at 2k miles. Its only gotten worse and I just continue to get run in circles. Don't go here to get an engine "assembled" go somewhere that's actually going to BUILD it and stand behind it. A few dynos and 300 facebook reviews totaling 4.9 stars is very capable of fooling your wallet!

Prime Subaru is a premier dealer of new and used Subaru vehicles serving Hudson, Nashua, Merrimack and Manchester, NH, as well as Lowell, Tewksbury, and Tyngsboro, MA. Whether you're looking for a new Subaru XV Crosstrek, Forester or Impreza or want a reliable used car that can handle even the worst New England winters, you'll find it at our Subaru dealership. We're also here to help you with Subaru service and maintenance so you can hit the roads in peace. Contact us today to see how we can help you with all your automotive needs!

Charged $232 to remove a stuck bolt. Rude to my wife. They seem to rely on folks who simply pay the bill and don't understand anything about automobile repair and maintenance. Recommend avoiding them.

MY TRUCK DEVELOPED A LOT OF BODY ROT ON THE REAR QUARTERS, COMMON FORD PROBLEM. I NEEDED THE REAR QUARTER PANELS CHANGED BUT DID NOT HAVE A LOT OF MONEY, GEORGE IS NOT ONLY THE OWNER BUT DOES MOST OF THE COMPLICATED WORK HIMSELF. WE AGREED ON A PRICE AND GEORGE DID THE WORK. 3 DAYS LATER HE CALLED AND STATED MY TRUCK WAS READY NOT ONLY DID HE DO A FANTASTIC JOB BUT HE CLEANED AND DETAILED MY TRUCK WHILE IT WAS THERE. AFTER TALKING TO GEORGE AND THANKING HIM FOR A JOB WELL DONE I FOUND OUT HE IS A FAMILY BUSINESS AND HIS WIFE DID ALL THE DETAIL WORK ITS RARE TO FIND A FAMILY BUSINESS ANYMORE THAT DOES QUALITY WORK AT A FAIR PRICE I WOULD HIGHLY RECOMEND GEORGES COLLISION CONNECTION.

found this shop doing some online research. Small family run shop with attention to detail and very nice mechanic George. After visiting a few shops in wilmington that had mechanics who didnt seem like they cared about the customer, i found georges shop. Great guy, great work, fair prices!!