Alignment service near Waldorf, MD

I got my car towed here which I soon found out that it had overheated. Before this incident happened I never experienced my car to overheat. I asked them to diagnose my car and they told me the problem. I asked them once this problem was fixed would the car not overheat. Long story short I paid over $500 and it was not fixed, the car was worse!!! I drove from the lot and about two miles down the street antifreeze was literally leaking all over the road and the cat was smoking so bad I thought it was going to catch on fire. I took the car back 3 times and it never got fixed. I came in with it just overheating to the radiator now leaking and the problem not fixed. They would not find out the problem without me paying more money. If I would have known from the beginning there was a major issue I would have never wasted my money. I end up junking the car after replacing the radiator and still had a problem, then took it to n Dodge for them to do am diagnosis. All tune and lube completely got over on me and I talked with the service manner and the store manager. In even called the corporate number only to find out they were a franchise. I was beyond upset and disappointed because I trusted them. I will never go to another all tune and lube or recommend them to anyone!!! I had to junk my car at the end after having it for five years with no major issues!!!

These days it's hard to find a Mechanic/car repair shop that one can trust to do professional work and customer service. In June 2015 I bought my 2000 GMC SUV Jimmy to Mark Auto Service of Seat Pleasant, MD PROBLEM: engine misfire. hard to start in the morning. Told I needed a fuel pump COST: $500. Two days later, returned with same problem. 'Said' Zaatra (shop owner) now tell me I need to replace the fuel Injector. COST: $540. Return back in 2 days at the shop. Problem not fix. It's has cost me $1040.00 for two misdiagnosed's. I took it another auto repair facility...they were able to discover the problem and FIX IT. Turn out all I needed was a 'TUNE UP' (Spark plugs) MARK AUTO SERVICE refused to refund. As a CONSUMER...I cannot allow this shop owner Mark Auto Service get away without taking Legal Action.

John at Euro is the best!!!! He has done everything from welding to oil changes for us... We use him exclusivly for all the "need it done now and done right" jobs... I would highly recommend him for anything auto (or boat) that needs to be done right and fast....

Love this shop! One of the honest ones! They always take care of me and I appreciate! -Vicki Gowin

LT is the best BMW (or any German car) repair shop around. He also works on Japanese brands, but do now know about them. He is honest, friendly and thorough and his prices are MORE than REASONABLE. Think in terms of a fraction of what dealers charge. He used to have a shop in Manassas, but now works from home and mobile. He provides a written estimate prior to any repairs and sticks to it - no ticket shock when you pick up your vehicle. In short, LT under-promises and over-delivers while being most pleasant to deal with. If you love your BMW as I do, you have rocks in your head if you trust it to anyone else.

I have taken my 02 Passat to them a couple of times for repairs and have received good service both over the phone and in person. The repairs I had done were done professionally and I was always happy with the work. Most recently I had to have them remove the factory stereo so I could remove sub woofer wires, as I was trading it in, and Charlie came out and took care of it for me at no cost. I understand that with the right tools it is an easy task but he still came out and did it with a smile on his face. If I find myself with another VW or any of the German cars I will definitely take it back to them as needed.

This is one of my favorite places in Lake Ridge. Today Adam helped prove why. He repaired my hopeless WHEELBARROW TIRE in less than 20 minutes! I am back in home yard business and Lake Ridge Auto has come through once again!!! Love this place!!! Mary N. Occoquan, VA

I received a birthday coupon for a discount oil change, I went on a sat to get it done, they told me that they only do coupon M-F I made a appooinment for the following Tuesday 8:30am I showed up when they saw that I had a coupon on my hand they told me that they didnt have any appoinment under any name for that time, the guy behind the counter didnt even bother to look it up instead he searched on a scratch paper and said nope I dont have your name here, then he told me that they only accept coupons on Wednesday, I think they send coupons at home to try to get you to come in, and hopefully get you to paid full price by telling you they dont take coupons that day you are in.

THANK GOODNESS I BROUGHT MY CAR IN WHEN I DID! THE MECHANIC TOLD ME MY DRIVER SIDE AXLE WAS ABOUT TO FALL OFF! I JUST THOUGHT IT WAS MY BRAKES! THANK YOU MID ATLANTIC SERVICE CENTER!

Hall's is my first stop when I have issues with my wife's mid-size SUV or my full-size truck. They've always been up-front and honest with me. If they can do the work, they will quote me a price and let me know if they find anything else and wait for my approval. If they cannot do the work, they let me know and have not charged for the time they took reviewing the car's issue. It would be nice to have a Jiffy Lube type oil change service, but the quality of work is worth dropping the car off and picking it up when it's ready. (I know, how can you screw-up an oil change --- one shop left a wrench connected to my wife's car that Hall's mechanics found. Others have left a pool of oil that started to smoke, which Hall's mechanics helped clean-up. [Unfortunately, neither of those were things that I did as a clueless dolt, but were for oil changes that I paid for at national chains....].)

Breaking parts for more business. Yep! They punctured a hole in my daughter's brake line so they could charge an additional $350 after charging $550 for replacing a serpentine belt and tensioner arm. Wish I could choose a negative star. We purchased tire trucks from the Fort Leavenworth location and have lifetime service. Having a bit of engine service seemed convenient, but every time we have not been happy with the quality. Can't get much worse than mechanics actually breaking parts.

I can't say enough good things about J & F Motors. I became a customer in 2011 when the warranty on my 2004 BMW 545i ran out. I felt that I couldn't get good answers from BMW dealerships and every time I went in, I didn't feel comfortable with their answers and what I was paying for. From day one, J & F has exceeded my expectations with their level of customer service, taking the time to explain to me what has gone wrong, what needs to be repaired asap and what can wait. I am a fanatic when it comes to my car and they understand that. They are what an automotive repair shop should strive to model themselves after.

I can't say enough positive things about Ty Nguyen's Arlington Auto Shop. I lucked into it about eight years when I was again hit while parking on DC streets. Ty offers personal, reliable service with free estimates. Work is reasonably priced, done on time and is guaranteed. I have recommended his shop to several of my friends and they were equally pleased. My car is ten years old and looks new as Ty uses excellent products and does paint matching that restores my car to its original look. Try this shop once and you will be back.

I have gone here for fuel, state inspections, tire repair, oil changes and have always been satisfied. Gus, the manager is friendly and will happily give you an estimate ahead of time for any work on your car. Eric Mckean

We have had several experiences with Spectrum on the insurance side of things, meaning I am an appraiser so I can compare Spectrum to other shops in the area. They are by far the most expensive shop in the area. I do not mean expensive in terms of quality, but in terms of writing unnecessary repair estimates on vehicles. They usually write 40-50% higher estimates than other shops in the area. What customers do not realize is the higher the repair cost on the vehicle the lower the value of the vehicle will be in when they go to sell it. Their business practices are questionable at best. If Spectrum does not get exactly what they want on their estimate they will hold the car hostage until they receive full payment, even if some of the services they provide were not done. They also have a history of keeping the car longer than needed to complete the repairs. An average repair that would take 5 days usually results in a month because of multiple supplement requests and unwillingness to work fairly with the insurance company. We have also received many complaints on the quality of the repairs done and complaints about work not being completely done. As long as Glen Massie is running this shop I would STAY AWAY! Take it from the experts, you do not want to take your car here.