Ac and heating repair service near Indian Trail, NC

Recently, I took a vehicle to Henn's for repair & when I went to pick it up on Friday 3/16/18, one of their employees backed a customer's pickup truck into the car I was driving. What should have been a simple process of filing an insurance claim to repair a fender bender has turned into a nightmare largely due to the false statements & lack of cooperation by the owners Susan and Mike Henn. When the accident occurred, we were told the Henn's were on vacation & couldn't be bothered to talk to us until they returned. We told the employee & the police officer that we weren't leaving without their insurance information & they then provided it. We filed a claim that day & followed up with the insurance company on Monday. We were told at that the Henn's had not responded to their insurance company's attempts to contact them & until they spoke with them they couldn't proceed. My wife called Henn's to ask them to contact their insurance company so we could get our car repairs underway. My wife's phone was on speaker & I heard the entire conversation. She asked to speak with Mike Henn & was told he was with a customer so Susan Henn took the call. Susan was immediately hostile & began yelling that she had just gotten off the phone with her insurance company. When my wife explained that she too had just gotten off the phone with the Henn's insurance company Susan said that the insurance information they provided the police officer was not the correct insurance & she refused to provide their actual insurance details. After telling her we would inform the police that they had provided false information on a police report, Susan finally relented & gave the name of another insurance company but refused to give a policy number. After many more threats to inform the police of their false statement, she finally gave a policy number that ultimately also proved to be false. Throughout the call, she was verbally abusive to my wife & when my wife asked to speak with Mike Henn, Susan said he wasn't there though we'd already been told that he was with a customer. We caught her in many more lies and inconsistencies throughout the conversation. She finally gave us contact information for her insurance agent. When we called the agent we were informed that the insurance policy number Susan had just provided was also false. The agent gave us the correct policy number, so we contacted that company & they informed us that they don't provide the Henn's with that type of accident liability insurance. We went back to the original insurance company who told us that since the Henn's reported they had another policy that covered the accident, they wouldn't proceed unless the Henn's provided them with evidence that the second policy doesn't cover it & the Henn's hadn't provided that evidence. So we had to go back to the second insurance company & ask them to provide that information directly. The original insurance company also let us know that the owner of the pickup truck had not been informed that his car was involved in an accident. (Since there was no damage to his car, the police officer didn't notify him & the Henn's apparently didn't either.) The Henn's refused to provide the pickup owner's contact information to their insurance company so they could work out the claim with his insurance. We had to go back to the police officer & ask him to run the plate on the pickup truck & revise the report so that we could obtain his insurance information & begin the claims process with that company since the Henn's insurance company wouldn't proceed without the pickup owner's insurance company. We're still waiting a resolution. When my wife told Susan Henn that we've been loyal customers since they opened & all we did was bring them our business & come to pick up our car & we'd just like to get our car fixed, Susan Henn responded "I don't care lady!" I think that sums it up entirely.

I have been going to Figs Automotive for a few years now and they have never let me down. Professional and down to earth people always willing to help and answer questions. I will continue to be a patron tp their services. High five on the new inspection station. What a convenience.

This is the only place I have ever taken my vehicle. I trust them to do the repairs and they always call me and tell me how much before doing the job. I was having an issue with my vehicle last week so I called Dale and he said stop by after I get off work. So I got there about 5:00 ,they close at 6:00. Mark was the person that looked at my vehicle and tells David, the owner, what the problem was and that it was going to take about an hour and half to fix. Knowing that I needed my vehicle and had no other way to travel. David, Mark, and Dale all agreed to stay and get my vehicle running again. Now the other problem, getting the part. David takes off in his own vehicle and gets the part that was needed while Mark takes out the old part. David gets back, Mark does his magic and my vehicle is ready. Now we are talking almost 7:00 and I was so happy I hugged each one of them. I was so thrilled that they would do this for me. This proves not all car repair buisnesse's will try to take advantage of women.You guys are the best!!!!!!

I've been going to CMD for years. They know my truck and know me and treat me like family. I appreciate the fact that they are always honest about what's going on, and they are always able to explain it to me. They do great work, and are trustworthy and reliable. Definitely recommend CMD.

I honestly wish I could give 10 stars. I have been a customer over the past 3years. I'm now taking a second car to them for maintenance and repairs. Everyone here is friendly and available to answer any and all questions. They don't try to sell you unnecessary work. Prices are fair too. Who could ask for anything more? I recommend Fairway to anyone looking for good, honest, thorough mechanics. Angel Williams

Cam Auto is now my personal mechanic because they have proven to be knowledgeable, fair, honest and conveniently located. I'm confident that Cam Auto will properly diagnose your vehicle and give you the fairest price on repairs needed for your vehicle. They are friendly, courteous and provides good customer service. Great group of people!!! Maurice Scott

I know zero about cars. Actually, less than zero. Would you consider that negative? Thankfully I found these guys. I worked at WBTV for more than nine years and this is where we take all of our station vehicles. After seeing just how nice everyone at Fleet was (from the front desk to the garage), I started taking my own car there. Lance is getting up there in age. Yes, my car is named Lance. He's a Mitsubishi Lancer. Creative... I know. I can't say enough about this place. When I was obviously ripped off by another garage, the good people at Fleet were the first ones to help. The workers here are always open and honest about everything. They take me to work if I have to drop my car off or offer to come get me when it's ready. Earlier this year, I blew a tire on 77 (if you haven't been through that... it's frightening). I called hysterically crying. They didn't even hesitate to send someone to come help me. Lucky for them, some nice good Samaritans stopped and I was able to tell the troops to retreat. Location: You can't see the shop from Wilkinson Blvd... just the sign. Pull in next to Paper Doll Lounge and drive back down the little gravel road. Price-wise: Fleet is a little more expensive than the chain shops out there, but I really don't think you can put a price tag on honesty and integrity. Great group of guys here. Polite and respectful. They never talk down to me, always explain everything thoroughly and answer any questions I may have.

I lived in the Oakdale community from 1991 - 2007. I used to take my cars there. For any problem that I had, they provided the service for. I can only say good about the service at Oakdale Automotive. The only reason I don't frequent them now because I have moved but every now and then I find my way back. Never, ever had a problem after a repair was done. Friendly, courteous and timely.

The BEST mechanic you can have to work on your car (Foreign or American) personable, kind and fair!!!! No one else will ever touch my car.....

Thank you, Matt for the wonderful job fixing my car. I depend on it so much, not having it on the road was really stressing me out. The fact that you found the actual problem when a service station could not and you got me on your schedule very quickly should be plenty to give you a great recommendation. As they say on TV ads - but wait! There's more!! Your prices were more than competitive and the work was done as promised on time and an exact cost match to the quote. I cannot recommend you highly enough and will continue to do so. Thank you.

Excellent friendly service at reasonable price.

They are a diamond in the rough, when other mechanics keep adding more to the bill they don't. They will call you and discuss it with you before so you won't get any surprises. Their business is smoke free and clean. A very pleasant environment, honest and friendly.

Great customer service ! affordable and friendly

Had and issue with my M5 that even the Hendrick Dealer couldn't figure out. Searched the web and found BCH Imports and figured I would try them out. They not only found and fixed my problem, they showed and explained everything in detail and communicated via email and texting which means everything to me since I am very busy and can't get away from work very often. They have earned my business and plan on returning soon to get some "custom coding" done for my lights and windows. I encourage anyone who has a BMW to visit these guys first.

Had several small punctures in my tire. They were able to replace my tire same day.