Alignment service near Garwood, NJ

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

When it comes to choosing a repair facility for your car, it all comes down to a matter of trust. You want to feel the confidence that comes from leaving your vehicle in capable hands and the assurance that your car will be restored to its original performance and dependability. At Elite Automotive we have earned our customers' trust with our integrity, quality and dependability. Each one of our technicians has achieved ASE certifications, proving they have logged hundreds of hours of training. With expertise in modern repair technology, each one is qualified to restore your vehicle to its original condition. Our towing services include both long and short tows, extrications, flat tires, jumpstarts, and lockouts. We have three tow trucks to ensure our response time. We are also contractors for AAA, Byram Township Police, Andover Township Police, and NJ State Police.