Mobile auto repair service near Linden, NJ

Great repair service, tune up, brakes and suspension repairs. Great customer service as well. Thank you Paul!

For average cars it may be worth it, for high end euro cars with gadgets and sensors I wouldn't recommend, at least not this location. My local Safelite broke my lane departure system and casing and now the system is not aligned properly on the windshield either, mind you brand new car less than 8 months old 2014. Here is my experience: 5/22 original appointment - wrong glass ordered when specifically stated correct part no. as well as VIN in notes 5/28 replacement glass installed - tech having difficulty installing mounting lane departure interior cover - noticed cover not fully aligned 5/29 came back spoke with Duane (manager) who takes car to the back while I wait in waiting room - after waiting an hour I head to the back and notice Duane sitting and texting in the driver seat, he shuffles his hands puts away the phone, and picks up the cover from the passenger floor - I ignore that and he mentions module cover should be replaced, replacement will be ordered and Jess (receptionist) will contact by 6/3 6/3 no phone call no follow up 6/4 no phone call no follow up 6/5 go back to the location, Duane not present, several techs gather, admit job was poorly done, and to speak with Duane on 6/6 I believe I have been more than patient, having done everything as a customer, and have allowed ample time for the local location to correct the issue. There should be more quality control and screening on the techs doing the job, therefore this does not happen, also there should be no one sitting in a customers car lounging let alone a manager. Why am I waiting while the manager isn't doing anything in the back? It is one thing to see this from a tech, another to see a manager doing this. Clearly the manager in this situation failed to correct the issue, it's one thing for a tech to make a mistake, but it is a bigger failure for the manager not to correct it. If this were to happen again, I would go another location, if not the dealer, at least then I will not have to make multiple trips, will have a loaner, and will also have quality control, as the dealer will have higher quality control, even if they subcontract it to Safelite. Since insurance covers it I would not be concerned of cost.

For complete automotive repair in the New York, NY area, trust Boston Muffler & Brake Center for all your vehicle’s needs. We specialize in maintenance and repair service for foreign and domestic cars, trucks, and SUVs. Our auto mechanics share decades of industry experience so you can be sure to receive great automotive service.

This is a one man shop run by a guy named George( the guy who wrote the other review!!). He runs it out of his garage in his house which is located hours from any civilization. I made the mistake of believing the fake reviews and decided to check him out. This guy is a complete hack, absolutely not the expert he claims to be. He speaks of 'process' ever time you ask him a question - basically dumb speak for 'I don't know. If you don't want to have your car damaged for good, avoid this morons at all cost. I ran after I spoke with him for 10 mind after driving 2 hours to meet him.