Mr. JUNIOR GENAO, the sales representative, has helped me tremendously... read more Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon
I do most work on my own. I found this place looking for different pri... read more I do most work on my own. I found this place looking for different prices. Never choice the cheapest. You will get What you pay for. He is super fair and honest. Explains the issue and fixes it the 1st. I recommend this place to anyone who ask 1st vistit . New tire and alignment. This is after I replaced the tire 2 times this was the 3rd. As soon as he seen the tire bubbles He knew it was a center bent rim. Explained why I was getting the bubbles. the other shops would just replace the tire (Not the problem) 2nd " " tune up 3rd " " All four tires and alignment (different car) 4th upper control arm bushing PS. One of the last decent people left. Also he likes to joke. Helps lighten the mood
I was in a car accident a few weeks ago. A car just rear ended me and ... read more I was in a car accident a few weeks ago. A car just rear ended me and I ended up going through the other person's insurance. I was recommended to go to Joe's Auto Body in East Orange by their insurance company, as it was very close to where I live. I have nothing but amazing things to say about Glen and his staff, from Joe's Auto Body. Everyone was so nice and very welcoming. As soon as I dropped off my car, they had a person from enterprise pick me up. My car was in the shop for a total of two days. Every day I would receive an email with a picture of my car and what they were doing at that time. I thought this was awesome, and honestly, I never heard of any other shop doing this. My car was a mess, I dropped it off the morning I got back from New Hampshire, I was rather embarrassed about how messy it was. I was shocked the day I picked it up from Joe's. It had been completely detailed and cleaned. It must have taken them a good couple of hours to just clean and wash everything. I recommend Joe's Auto Body to everyone!! I will certainly be going back for any maintenance I need done in the future!
