Alignment service near New City, NY

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

I moved to NJ after living in WI for 34 years leaving behind my go-to mechanic (since I was legal on the road) that I could trust with any car/truck problem. It took about 3+ years to find a guy like John and the group of guys that I can trust at Car Kings. It's convenient that I work in Clifton so he is a few minutes away. I have been there about a 1/2 dozen times and he always finds a way to sneak me in. Work always get's done in a timely and professional manner. Just watch out for Teddy the office dog! ;)

Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon

• I will NEVER bring my vehicle there again nor will I recommend this shop. I had an accident on the 15th of Jan I did not get my car back till the 11th Of Feb. I do not usually drive on highways or distance with this vehicle. Woodcock was recommended by my insurance company. After paying $1000 dollars for repairs I drove my car home. I finally made a trip on a highway and noticed a strange noise and the vehicle felt weird. I went to my mechanic and he said my control arm and strut were bent. I called woodcock and explained the situation. The guy said NO we didn't take it for a ride on a highway, there isn't one nearby. All they did was drive it on the country road at 30 mph. I said are you going to be responsible for the problem. He said NO and it is very unfortunate ... My insurance Company is going to know about this and hopefully do something and Woodcock will see me in small claims court. stay away or if you have to have your car done due to an accident take it to your own mechanic right after they SAID they fixed it.

This is the place to go for your rover works, when no one can figure it out they will, not only is the work done right it will last.

The first-time visit on a Saturday and they treated me like a long-time customer. Very professional and they all know what they are doing. Fair pricing and fast service. A rarity especially in Hunts Point. My mechanic retired after 25 years with him and I've been looking for a place I can trust to take my car for anything I may need. I hope I found the place. I will definitely be seeing them again. Thanks to the owner Fred and the team. They do great work. Kenny R. Bronx, NY

For complete automotive repair in the New York, NY area, trust Boston Muffler & Brake Center for all your vehicle’s needs. We specialize in maintenance and repair service for foreign and domestic cars, trucks, and SUVs. Our auto mechanics share decades of industry experience so you can be sure to receive great automotive service.