Auto body repair service near West Group, NY

Dropped my car off Dec. 7 2019 found the parts but still did not do any work on it and no communication. Picked up today Sept. 15 2020. Called twice first time i called and spoke to him he had an excuse that he didn't have any help and not able to get to it. Second time called same excuse. Saw posted videos of cars that were being done at his shop that were brought in after mine... he was working on cars that paid more money... didn't work on mine cause the payout wasn't worth his time... unless you have thousands and thousands of damage done to your car he won't get to it until the expensive work is done first... don't waste your time he is very unprofessional... and i will never recommend him and will post this review over all social media that i can to spread the news his Unprofessional business practices

Horrible worksmanship. Painted quarterpanels without permission and the paint started to bubble and crack within a week. I could have done the same job they did if I bought a can a spray paint and painted it in my garage. I will now be paying out of pocket to get this fixed at a real body shop!

Our daughter was recently involved in a motor vehicle accident. We called our mechanic, who immediately recommended Cannon Collision, and advised us to speak with Paul. We contacted Paul immediately, who said that he would gladly take a look at the vehicle. After bringing the car down, Paul went over the entire car with a fine tooth comb. I mean, this guy's thorough. I felt immediately at ease, for his expertise and his respectful tone proved to me that he was definitely a class act. Paul was in touch with us consistently from day one. He even offered to give us a lift to the rental car company, and even contacted a few for us while we were in his office. When we went down to pick up the car today, I couldn't believe what I saw - the car looked like it just pulled off the showroom floor! Our vehicle is 11 years old, and it hasn't looked that good in YEARS! The entire car was completely detailed, inside and out, and my daughter even commented that she loved how clean the car was! The entire experience, which could have been horrific, was smooth from the get-go. Paul and all the guys at Cannon Collision made this experience so much easier. The car handles really well now, and all work is 100% guaranteed. Paul said that no vehicle that ever leaves his shop is unsafe, which rested my mind as a parent. Let me tell you, Cannon Collision is definitely the way to go, if you should ever need body work. A+ in my book - great guy, excellent work. Thanks, Cannon! And thank you, Paul!