11/27/2014 Repair performed: removed and replaced blower motor resist... read more 11/27/2014 Repair performed: removed and replaced blower motor resistor. Rating: Poor, Questionable Price Gouging Charged $140.99 for the replacement part, 7031127 TRANSISTOR BMR 1 PC TECCH. Looked online for the cost of a blower motor resistor which was $34.59, the Honda dealership's cost was $64.49. Without a doubt, price gouging. I asked the person that assisted me why it was so expensive and why that part was used. He stated that Firestone had no control over the pricing of parts and that the coding for that part was correct ( a transistor bmr).. Old part and packaging from new part weren't left in car. I contacted corporate office and received a refund of $106.
Rip off artist! Quoted me $388 to replace a front wheel hub. Called... read more Rip off artist! Quoted me $388 to replace a front wheel hub. Called another Firestone location in town and they said only $250. Likewise, Meineke, where I ultimately took it did it for $240 Worse, on the "suggested" service form, they also said I need TWO license plate bulbs replaced, at $2.9 each and $12 each for labor. Thing is.... my car only had one bulb on the license plate and it wasn't burned out Stay away from this shop, totally dishonest and will try to overcharge on parts and services you don't even need
I took my car in for a power steering and a oil pan repair. They state... read more I took my car in for a power steering and a oil pan repair. They stated that the repairs were completed but neither were. They actually damaged my oil housing. I called cooperate who set up a claim and sent out an inspector to see what the issue was. After the inspector stated they damaged my car and should pay to have it repaired. They then never contacted me and when I called I was told that I need to file a claim with the bbb/state because they are not going to repair what they damaged. They damaged my car and then say too bad get it fixed oh and pay for our mistake
