I had Met Jon Ketchum though my work. I have had met other people with... read more I had Met Jon Ketchum though my work. I have had met other people within his profession and decided there firm was a class act barring NONE . Upon having my vehicle repaired.I was informed of the repairs that would be needed as well as the cost of the repairs.They were up front. As well as thorough thru out the repairs. Upon the repairs they were more than honest on the time they had spent to perform the repairs. I AM so pleased with their service as well as cost i would HIGHLY recommend them to any one in need of automotive repair. Jerry Kahler. A special Thank You To Jon Ketchum & His staff. I will Not have anyone else work on my vehicles
I took my car in for a power steering and a oil pan repair. They state... read more I took my car in for a power steering and a oil pan repair. They stated that the repairs were completed but neither were. They actually damaged my oil housing. I called cooperate who set up a claim and sent out an inspector to see what the issue was. After the inspector stated they damaged my car and should pay to have it repaired. They then never contacted me and when I called I was told that I need to file a claim with the bbb/state because they are not going to repair what they damaged. They damaged my car and then say too bad get it fixed oh and pay for our mistake
