Alignment service near Johnstown, OH

My husband called and made an appt to get the oil changed on the car, but when he showed up for his appt the man at the counter insisted they did not have an appt booked. That in and of itself would have been ok except, the man at the counter was rude, brusque, and refused to try to accommodate my husband despite it being their problem. I would not recommend this place to anyone - especially a person of color (my husband is from India). At the very least they need to drastically improve their customer service. Not what I have come to expect from an AAA certified establishment.

11/27/2014 Repair performed: removed and replaced blower motor resistor. Rating: Poor, Questionable Price Gouging Charged $140.99 for the replacement part, 7031127 TRANSISTOR BMR 1 PC TECCH. Looked online for the cost of a blower motor resistor which was $34.59, the Honda dealership's cost was $64.49. Without a doubt, price gouging. I asked the person that assisted me why it was so expensive and why that part was used. He stated that Firestone had no control over the pricing of parts and that the coding for that part was correct ( a transistor bmr).. Old part and packaging from new part weren't left in car. I contacted corporate office and received a refund of $106.

I took my car in for a power steering and a oil pan repair. They stated that the repairs were completed but neither were. They actually damaged my oil housing. I called cooperate who set up a claim and sent out an inspector to see what the issue was. After the inspector stated they damaged my car and should pay to have it repaired. They then never contacted me and when I called I was told that I need to file a claim with the bbb/state because they are not going to repair what they damaged. They damaged my car and then say too bad get it fixed oh and pay for our mistake

I took my car in for air conditioner inspection . They quoted me a price ,also had a coupon. So I told them to do the repair. The mechanic(JAMES) Said I needed a part. I ask How Long that the part would arrive?This is where everything went down hill. He said 2 hrs So I agreed Thinking the part would fix my car. After 4 HOURS I was informed it was fixed I could drive my car .My bill was $34.99 - $30.00 COUPON. Also $ 583.20. Ipaid for the services and left on my way to Detroit to visit my family. I was on the road still in Ohio it started blowing out hot air.When arriving in Detroit I went to a Firestone there.When there the tech (Richard) said I would need to replace the AB compressor and clutchCost additional $501.06.So NOT EVEN 3 HOURS THE AIR CONDITIONER IS BROKE AFTER i JUST PAID 2 HAVE IT FIXED IN OHIO. I WANT MY CAR FIXED. Toni Banks

FOUR CONVENIENT LOCATIONS IN GREATER COLUMBUS AREA WE PAY UP TO $500 OF YOUR DEDUCTIBLE OR $500 BACK TO YOU IF YOUR NOT THE AT FAULT DRIVER GLASS REPAIR WHEEL REPAIR MECHANICAL REPAIR ***** CONTACT CHRIS SALES MANAGER (614)258-5555 *****