Insight Auto has saved me over $800. on service that was recommended b... read more Insight Auto has saved me over $800. on service that was recommended by another Johnston local company. Owner, Dave, is an excellent diagnostician. Thank-you.
This business is a family owned business that has been in business for... read more This business is a family owned business that has been in business for over thirty years. My parents and now my family trust the care and safety of our autombiles to this mechanic. Over the years, I have referred a countless number of family and friends to this business place with nothing except praises returned. If you are seeking a trustwortyhy, professional with the safety of your family, I highly recommend this place of business.
Brought the car in for diagnosis, they said the engine was "seized" (t... read more Brought the car in for diagnosis, they said the engine was "seized" (total BS... I later took the engine apart and while I had melted the pistons, the rotating assembly did move and the engine could still turn over). Said I needed a new engine. Told me they found one to buy, then three months later told me they hadn't actually bought it (without calling me to tell me this). Returned maybe 2 calls in all of 6 months. SO, being a Volvo fanatic, I asked a couple of friends, then brought them an engine. A month later they hadn't even started on the swap. A month after that, I went in and took my car, my engine, and a bunch of parts that I had bought back from them. These guys can't pick up the phone without being hounded, their technician told me I was wrong repeatedly, and nobody was really willing to help. Fortunately after six months they only made me pay for the diagnoses they did in the beginning. Credentials: I took the car and engine and parts home and did the swap myself in my driveway in two weekends, having never done one before on my own. Saved an estimated $1800 and didn't have to deal with them again.
