Alignment service near Austin, TX

If I could give them a negative rating I would have. I received my car back with scratches, nicks and tool marks on several places in my interior besides the oil and grease stains on my floor and interior parts of my vehicle. Also to mention they didn't put everything back together correctly. They were very difficult to work with I had to call them to find out when my part would come in to be told its been here and called to find out the status of my vehicle with no response. I showed up for them to tell me I need to bring it to the dealer to finish the repairs and wanted me to deliver it to the dealer myself. They were very unprofessional throughout this whole process and I will never return to Firestone for any type of repairs or service. They should have stuck to fixing tires only, but Discount tire is still much cheaper and more easy to work with. The Manager Rolando Ramirez should have stepped up and made this right instead of passing these problems back the consumer, Firestone should have better management training for being such a large company or they chose the wrong employee for the job here. I would expect to receive my vehicle back in the same condition and repaired before I would pay and take possession back. They should have done the leg work to make this right.

They couldn’t even fix my AC and still charged me $500 for freon and then said it would cost $1500 to fix, for crying out loud it’s an old Toyota Camry, what in the world are they thinking, I bought the car for $300 , now I spent an extra $500 and the AC still does not work because they diagnosed it wrong, I don’t recommend going there, they are not honest

I had a 125 Yamaha scooter sitting in my garage for 10 (yes-10)years. The tank was rusted , etc. The bike had a total of 75 miles on it. Took it to where I purchased it and was told everything was discontinued, including the tank and they wanted an outrageous amount to fix it. I was so discouraged... Well people, I got lucky by finding Bastrop Mobile Services! Alvin and his son were able to save it and I have one extremely happy Grandaughter! These guys are professional and know their stuff. I would recommend them to anyone and have already done so.

Always a pleasant experiene at Bee Creek. Dropped truck off for oil change at 8am and they called around noon that it was ready. I had asked that it be ready by then so I could pick up my daughter from preschool on time.