20 plus year customer but Parra lost me this week. I think the world ... read more 20 plus year customer but Parra lost me this week. I think the world of Ron. I've always felt Mid Cities would be honest and straight forward about what repairs were absolutely needed and which weren't necessary. Also felt I was getting competitive price. Something has changed over the last year or 2. Never felt I had to double check the cost they were quoting. Purchased a used pick up for new cabin in Michigan. Knew truck wasn't perfect but first repair quote was $5k. Really bigger issue was the cost of the repairs. I'm not a technical guy but in my research, I found their pricing to be very high. Honestly felt taken advantage of. Also happened with my daughters Mazda turbo replacement last year. $3500 repair on a car we sold last month for $3500. In past Mid Cities would of told me to not repair and get what you can for it. I depended on them for honest feedback and fair prices. Unfortunately, after 20+ years I'm in search of a new repair shop I can trust. Great folks at Mid Cities and I wish them the best.
Found my new shop. Knowing they offer a shuttle service is a huge plus... read more Found my new shop. Knowing they offer a shuttle service is a huge plus, but the service and fair price is what I'll come back for. My mechanic worked with me on my parts issues and I feel like I got a good price for quality installing shocks all around. Staff made it as painless as possible and truck drives like it did new. Thanks gang :)
As a woman, car repair can be intimidating and it's important to find ... read more As a woman, car repair can be intimidating and it's important to find a shop that I can trust. Kevin and Brian are some of the nicest guys! They are not necessarily the cheapest, but they are really reasonable and great to work with. They won't recommend work that doesn't need to be done. Before they had ever done any mechanical work for us, I had called because I had a flat tire. They came by, while I was gone, and aired up my tire. I came home and it was fixed! NO CHARGE!!! We keep our cars until they no longer work. One has over 150k and the other over 230k and B&M is helping us get every mile out of them! (They are hard to see from the road. Look for the carwash next to tractor supply. It's behind the carwash.) Angie T. Mansfield, TX