Ac and heating repair service near Desoto, TX

City Garage is not just an auto repair shop. We aren’t just about getting an oil change, or brake repair, or transmission repair. At City Garage, we are about our customers. We are about DFW. We started in 1993 with a single location in Plano and today we serve 14 locations throughout the Metroplex. And we are not a chain; every single location is locally owned and operated. We grew from that one auto repair shop in Plano into what we are today because we don’t just work on cars, we work for you, our customer. Our goal for each customer that walks through our doors is to provide the very best service and customer care we can so that when you leave, you are happy with your experience. Whether you are in for a routine oil change or something much more complex like transmission repair, we will give you the attention and professional service we have come to be known for. Our ASE certified mechanics are here to make your auto repair a hassle free experience and we will never pressure you to get work done you don’t need or want. That’s just part of the impeccable ethics we demand from all of our employees. We are here to fix your problem and get you back on the road, not sell you services you don’t need. You can be sure your repairs are done right when you come to City Garage. Every one of our locations is a AAA Texas Approved Auto Repair facility, a designation that is hard to achieve and even harder to keep. Customer service is not the only thing we pride ourselves in, we make sure we get the job done right. Whether you need brake repair or a complete engine overhaul, or anything in between, come on in to City Garage and let us take care of you and your car. Let us earn your auto repair business.

You are in good hands with Alex at Auto Hans. He is experienced and came highly recommended to me by other BMW owners. Alex was able to get me in immediately just before Closing recently even without an appointment to install a new battery so that I wouldn't be stranded in very cold weather. That's good service and greatly appreciated. Maintenance and Repairs are done properly and you WILL save money over the Dealership !

Worst customer service ever. Sat in the lobby for 1hour and 45minutes for an oil change. All customers who came in after me, left before me and were doing oil changes also. When I finally ask the guy at the counter how much longer, he said there was a mix up and my car is ready, when I went to get in, they had left it parked in front of the bay doors, the windows down and the dirty paper floor mat they use still inside. I noticed my car there the whole time and thought they were waiting to pull it in after another car was done. So now I'm positive they did not even do an oil change and charged me for one because they forgot about my car. I Will never go back here.

The worst!! STAY AWAY!! Destroyed my engine with 60K miles. The Manager supports his incompetent Technicians. The place is an absolute SCAM!!

Just look what they did to this lady - I wouldn't trust them! http://dfw.cbslocal.com/2015/09/25/auto-shop-wont-return-single-mothers-car/

Flat rate for labor is $200.00 even if its an easy fix of $19.00 for a new thermostat. I took my car in on a Monday morning to get a professionals opinion as to why my car was overheating. I did not receive a call back until Friday at 4:30pm I immediately returned my missed call at 5pm, but they were already closed, WHICH their sign says they are open from 8:00am to 5:30pm. The following Monday a week after my car was dropped off I call back and ask for the DANNY what the issue is with my car, he did give me an estimate of $250.00 to replace the thermostat, NO WAY!!! Oreilly's has it in stock for $19.00. I told Danny, No don't fix it I'll be there to pick up my car. When i arrive at the shop two hours later (during my lunch break from work) he says there is a fee for $87.00 to put my car back together. ARE YOU KIDDING ME!!! Why am I being charged if no repairs where done to my car? Because it had to sit at his shop for a whole week before they can even look at it & they had to take it apart to find out why it was overheating....BULL! I had been a loyal customer since 2005, he had done major repairs to all my vehicle, so i knew his labor charge is $200.00, but to replace a simple thermostat, sorry i was not going to pay $250.00 when i can replace it myself. I asked nicely to waive the $87.00 since it wasn't my fault that my car was sitting there for a WHOLE week, he has a temper WATCH OUT!! he yelled at me said NO $87.00 and get your car out of here or $250.00 so we can fix it! I said to him fix it & please have it ready within the hour (I was there at 11:30am), he said NO I'll have it ready at 3:30pm, i said fine i will be here at 3pm. I go to pick up my car Danny says to me I was able to knock of $7.00...Thank you Danny & paid the bill.... YOU JUST LOST ONE LOYAL CUSTOMER TODAY!!!