Arrived at 945 to get an inspection. was told the woman who did them ... read more Arrived at 945 to get an inspection. was told the woman who did them would be there at 10. I went back at 1020. she wasn't there and was told "give me 30 minutes". the guy was supposedly on the phone with her telling him she was running late....really? he obviously had no clue if or when she was coming in so I blew it off. I have gotten inspections there before and every time the woman is not there for a variety of reasons, including "she's gone down the street to get something to eat", and I have chosen to wait. Not today though. if I try to get an inspection there again I will call first to make sure she is there. shouldn't be that difficult to get an inspection, you know?
***English at bottom. Lleve mi carro para alineación a este lugar y ... read more ***English at bottom. Lleve mi carro para alineación a este lugar y me dijeron que habían varias partes que se tenían que remplazar porque estaban malas: inners outer pitman idler por lo cual me cobraron mas de $300 Después de que lo saque de ese taller, cuando doy vuelta en u, el carro arrastra una de las llantas de enfrente. Lo lleve de regreso para que lo revisaran y me dicen que todo esta bien y y que es porque las partes son nuevas. (excusa que ni ellos se la creen). Lo lleve a otro lugar de americanos cerca de ahi y les tomo menos de un minuto para darse cuenta del problema. Estas personas sin experiencia de Gers Auto Repair me habían puesto las partes al contrario de como deben de ir. El americano riéndose me dice.....Lo llevaste al lugar que queda en Garland Rd. cerca de Jupiter verdad? Le dije que si. Me dice es que han venido ya muchas personas con el mismo problema acá a mi taller que llevaron su carro a ese lugar antes. Eviten este lugar. Cobran barato pero al final te sale mas caro porque tienes que llevar tu carro a otro lugar y pagar de nuevo para que te dejen las cosas bien. I took my car for alignment to this place and they said that several parts had to be replaced because they were bad inners outer pitman idler for which I was charged over $ 300 They replaced all these parts and did the alignment but now when I make a u turn, the car pulls one of the tires really bad. I took it back to their shop and they tell me that everything is fine and it si because they put new parts (excuse that even a child will not believe) I got tired of their excuses and I took it to another shop near there and it took them less than a minute to realize the problem. These people without experience at Gers Auto Repair installed the parts contrary to how they should go. The mechanic at this second place laughing asked me if It was the place on Garland Rd. Near Jupiter. I told him yes. He said "I have seen already many people with the same problem here in my shop that brought their car to that place and they did the exact thing. Avoid this place. They are cheap but at the end is more expensive because you have to take your car to another place and pay again to fix their mistakes.
These people are scum. They are dishonest. They regularly post ads on ... read more These people are scum. They are dishonest. They regularly post ads on craigslist lying about 'free towing' with repairs. I was charged twice for towing, even with a $2700 invoice! What they DON'T mention in these ads are the hidden fees, how they will TAKE YOUR TITLE and hold it as a ransom so that you'll either be forced to pay their high prices(including issues that they 'magically find' later, so that they can charge you more), or you'll lose your care. The idiots that work there...they will lie to you right in your face. They are rude and use bully tactics to scare customers. Their communication is poor, I always had to call them to see if my then car was fixed. Once I called and the 'finance agent' made up a lie saying my car wasn't ready because it was being 'test driven'. When I finally got the car after being 'fixed' and it died 10 minutes later, she said the car was never test driven, they simply got the car to start...who does that? The owner avoided me and my calls after that, leaving me to deal with his meathead tow guy/mechanic who was just as bad, assuring me that he'd work with me if I took down my negative bbb review and/or admit the problem was on my end...which I foolishly did even though I knew this place was full of it. I asked if my car was good, he assured me it was, only for me to pay $416 the next day and as soon as I got in the car, I saw a check light and the gas gauge(which they refused to fix, despite initially saying everything was good with the car!) didn't work, leaving me to guess how much gas was in the car! I was charged a bogus $95 diagnostic, when I asked why the car still has a check light and why the battery light came on when it stopped the tow guy/'mechanic' told me he didn't know what caused it..how can you charge people for something you don't know how to fix? Read the reviews, ALL of them are negative. The only 'positive' reviews this ripoff place has are on are google, and they're obviously 5 star fake ones that read like an advertisement instead of being from an actual person. These people aren't honest, they actually had the nerve to flag my facebook review...as if they haven't messed me over already. Speaking of facebook, like how they post fake positive reviews on google, the people that like their facebook page actually work there! Too gutless to admit their own mistakes, lying on me when they finally gave me an invoice(that's AFTER I paid $900 and gave them my title!) saying I 'refused' mechanical repairs, lie after lie(they all lie), inflated prices, the owner told me over the phone and in person several times that specific issues with the car would be fixed, but he did nothing. What they tell you and what they actually do are 2 different things. They give you verbal commitments, while they'll lie on you on paper to protect themselves. This is why if you don't know about cars, you don't go to a place like this period, especially on your own, because they aren't honest. The awful tow guy that took my car had the nerve to ask me to bring him the key. DO NOT GO HERE. YOU WILL BE WALKING! Save your hard earned money and get a car with a warranty, take a bus...just don't go here.
