6/4/2022 Brought my mothers car in for inspection and I was in and out... read more 6/4/2022 Brought my mothers car in for inspection and I was in and out in less than 45 minutes… exceptionally pleased w the customer service provider all staff were extremely friendly and helpful. Happy, knowledgeable and very pleasant employees. Super super satisfied w the service received today… Chris Harper (mechanic/technician)
I have been a customer for several years – never had a reason to compl... read more I have been a customer for several years – never had a reason to complain but since I’ve been cheated, everyone should know what to expect. They say they honor warranties and work with them all the time but they will not bother to call the warranty provider and with their own interests in mind will say the warranty does NOT cover it. After pulling records from my warranty provider, they never called to even ask if it was covered – I had an ultimate warranty which was bumper to bumper equivalent. After bringing this up to the owner Marc Wilson, he said he didn’t care and it wasn’t his job to work with the warranty company and it’s my fault that it wasn’t submitted to warranty.
See my BBB.0rg complaint. At this point, the owner is unwilling to eve... read more See my BBB.0rg complaint. At this point, the owner is unwilling to even look at or consider, after driving this car for 16 years as one owner and no issues, bringing to him for major repairs ($4600) ten miles out of his shop my engine catches on fire. Search BBB.0rg for the complain and consider taking your vehicle elsewhere. This organization has become shady, after a long run.
