Alignment service near Fairfax, VA

I got a recall notice saying my airbag could deploy without warning and the repair department at Koons tells me not to worry about it. REALLY?

I wanted to wait to see how the repairs I received here worked out. Good news! My car is still running great. My car broke down nearby this place and I limped in to their parking lot and left the key in the drop box. They have a website that shows that they accept overnight and weekend vehicles, which was a reason why I dropped my car off there. I lucked out, because these guys did a great job. They were very clear about what was wrong when they called me, and they gave me good advice about the timing belt being changed. It's been a few long driving trips and my car is still running well and not overheating. They did a great job and if I lived closer to them, I'd take my car there again. John Kennedy

My wife and I have been taking our cars to Chantilly Automotive for over 5 years now at the recommendation of a co-worker. I have met with Bill, the owner, and Chris and Sonny; each of them has been fair, knowledgeable, and courteous every time we have taken our cars there. I think they deserve much better than the 2 and 1 star ratings they received several years ago. They used to offer a shuttle service to my work a few years ago, but had to cut back when the recession hit. However, my wife and I make it work to take our cars there because they are so reliable.

I just want to tell anyone that is planning to go there to buy a car..my advice to you DON'T DON'T DON'T.. it will be the biggest mistake you do in your life. The sales people are very pushy and they will give you a very rude behavior once you say give me a minute to think. And also asking any question is a big NO, they want to sell the car that's all, I went today for an oil change and I told them about a noise I hear from day one and the customer service MANAGER DOUG started yelling telling me how hard his life with dealing with customers and just walked away after that creating a big scene. I will never go there again and we will never ever recommend this place for anyone.