Brake repair service near Midlothian, VA

BUYERS BEWARE... As a former employee I noticed that the price mark up is ripping both areas off. For example they pay $18.99 for brake pads and you get charged $79.99 minimum, they pay $25.00 for brake rotors and you get charged $119.00 on the average. I've witnessed alot of wrong doing while working as a so called manager for this company. I feel for customers such as Ms. Shaw who came in to have her door fixed on her mini van and was charged $119.00 for diagnostics and was given a quote for $1800.00 only to get the problem fixed somewhere else for $6.00...but to make it worse the owner promised to refund her the diagnostic charge and then jerked her out of it. Instructing everyone to blow her off if she called. I can honestly say that I have NEVER experienced such robbery in all of the years I've been in the automotive industry. GOOD LUCK TO YOU IF YOU GO THERE!!! SIGNED A former employee.

This dirtbag Mike Morris ripped me off by selling me a car with several thousand dollars worth of repairs needed to get it roadworthy. He told me when he sold it to me he had "Fixed it up." He's apretty good liar and it's obvious he does it a lot. He misrepresented the car sale to me and within two weeks it was undrivable. I had to junk it. If you don't want someone stealing your money then I suggest leaving these jerks alone, they will rip you off and not blink an eye.

They did do a wonderful job on my car how ever he is very unprofessional with the time that it should be finished in paperwork also DO NOT trust him with any money he will charge you more then what the job really is. Just be mindful when working with him because he is a fraud!!!!

This Place is a total rip off.. they use their state inspection license to rip people off. If you do the work your self they get upset. they even loosen bolts under my car so it would need to be repaired. on the first inspection they said the right front wheel bearing was bad, on the re inspection it was the left front wheel bearing, when I took my van to them the second time it did not make any noise a mile away my front end was clunk clunk clunk all the way home I found that they had loosened my front hub so it wobbled around and I had to replace the bearing. the first inspection said the sway bar links were bad both sides, I replaced both, on re inspection they said the left front sway bar link was bad, I had just replaced it brand new, when I looked yeap they had loosened the bolts on that too to create more damage to my car... these are the worst , they will rip you off , I should have saw it coming when I first left my van there I gave them a new lug nut because I was missing on and they said it would be 99.00 to put it on.. Yeah Right STAY AWAY FROM THESE GUYS!

Yet another vehicle repair location you can't trust. Call for a price quote for two new rear breaks. Was told $158. Sounded good, so I made an appointment. When I came in the price raised to $256. Then they came back to say the front breaks needed to be repaired also. Unless in two days my front breaks went from ok to bad they are just trying to get money out of me. Another shop I actually trust had said the front breaks were ok but the back needed to be replaced. After I told her no, just replace the back ones she said "fine, wreck your front wheels". She walks out of the waiting room, the door doesn't even close and she comes back and says something about the rooters on the back also needed to be replaced. And she wouldn't let me drive out of here with rooters like that. And that would cost an additional > $100. So what was supposed to cost $158 is now going to be over $380. And they are pushing for over $620 This place is shady. You can NOT trust them.

Absolutely horrible customer service. I bought 4 tires for $500 and thy apart halfway through the warranty period. The manager refused to honor the warranty because he said they had tread life remaining. I read the warranty to him concerning the "prorated" reimbursement due to defects. He said he could see the defects but couldn't process a refund because the computer wouldn't accept it because there was still tread remaining. So I asked if I needed to bring them in bald for him to honor the warranty and he said they would have to be 2/32nds deep. That's not even passable by State Inspection standards I told him and he said, "that's our policy". Buyer beware.

We brought our 2001 Acura to this shop back in September. We were on our way to DC from Raleigh, NC when our car started to run a little rough. We took it here because it was right off the highway and wanted someone to look at the car before we went on our way. We had to leave the car there because we had an appointment in DC., and it wasn't fixed. We received a call that evening saying that we needed a tune up, 2 ignition coil packs, and a recommendation to do each coil pack for approximately $900. We decided to only have the 2 that were broken repaired for a total of $524.89. The next day, they called and said the car was running beautifully. We made it back to Raleigh, where 3 days later, the car stopped running. We took it to an actual Acura mechanic, where we found out that the spark plug port on the head of the engine was stripped by the meineke mechanic. Now, we needed a new head to the engine. We called Meineke. They said to fax estimates. We did. We waited and waited and waited some more. We heard nothing. We left 7 voicemails with the owner of the shop and heard nothing. We filed a complaint with the better business bureau and Meineke Corporate. This is where the story gets interesting. Meineke management weaved a web of complete and utter lies to the better business bureau and Meineke Management all while still refusing to contact us. This shop is owned by rude and disrespectful people who will only rip you off. Needless to say, VISA sided with us and the money we paid to Meineke was placed back in our account. Do NOT take your car to the Meinke on Parham Road in Richmond, VA.

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

FAMILY OWNED BUSINESS SINCE 2000. ASE CERTIFIED TECHNICIANS AND VA STATE SAFETY INSPECTORS. NAPA AUTO CARE CENTER WITH 2YEAR OR 24000 MILE WARRANTIES ON MOST REPAIRS. WE OFFER FULL SERVICE ON MOST CARS AND LIGHT TRUCKS. Honest and friendly service you can depend on and trust.