I have been dealing with Mr. Tire in La Plata, MD for 10+ years. Had t... read more I have been dealing with Mr. Tire in La Plata, MD for 10+ years. Had them put new tires on one of my vehicles and they damaged the rim. Took it back for them to repair, went back today and the rim is still damaged. I have never had damage to any of my vehicles since dealing with them, this is the first. This is the first time I dealt with this gentleman, first time seeing him there. Jimbo and Scott have always treated me with respect and very professional. I told him the rim was still damaged and he said you need to leave my property. I told him I have before and after pictures and he just kept telling me to leave his property, I am calling the police. He just kept getting smart and telling me to leave, they didn't damage my rim. My husband gets out the car and he said I am calling the police you threaten me, I was like what, I threatened you, he then said I didn't say that. I guess if you call them out for something they damage, you are a problem. I told him to call the police, I will wait for them because I done nothing wrong, just complain about them damaging my rim. After 10+ years you have to deal with something like this.
Breaking parts for more business. Yep! They punctured a hole in my dau... read more Breaking parts for more business. Yep! They punctured a hole in my daughter's brake line so they could charge an additional $350 after charging $550 for replacing a serpentine belt and tensioner arm. Wish I could choose a negative star. We purchased tire trucks from the Fort Leavenworth location and have lifetime service. Having a bit of engine service seemed convenient, but every time we have not been happy with the quality. Can't get much worse than mechanics actually breaking parts.
I've been an Exline customer for years. Wide variety of services, prof... read more I've been an Exline customer for years. Wide variety of services, professionalism, accurate diagnostics and great customer care. Liz & George run a top-notch shop that can handle anything from routine maintenance & troubleshooting to custom builds. Your wheels - and your money - are in excellent hands. -Joe Peaks
