I have been to multiple shops trying to figure out the issue within d... read more I have been to multiple shops trying to figure out the issue within days Tom and his crew had the problem diagnosis and it resolved. Also the understanding and care they have is unmatched anywhere else I've been. They obviously would rather have life long costumers than make an extra buck. I will be back and I recommend to anyone looking for a fair and skilled shop
I found them through AAA when I moved to Milwaukee in 2010 and have be... read more I found them through AAA when I moved to Milwaukee in 2010 and have been going for routine and non-routine maintenance at least 4 times a year since. They do good work, they communicate well, they are priced fair and they go above and beyond. One year I was in an accident and brought my car in to get the steering and suspension realigned. When I picked it up they had popped out the dent in the bumper purely out of goodwill given they aren't a body shop and it was free of charge. If the check engine light is on and the diagnostic is something silly like a loose gas cap they will turn off the light and wave the diagnostic fee. If it is something that needs to be repaired the $90 price of the diagnostic is applied towards the repair. Given all the times I've brought my car to them I've only had one incident where some lug nuts were loose after a tire rotation. They were immediately apologetic and reimbursed me. I can't say enough good things about this place. When you walk in you will see many hand written thank you notes from other equally grateful and happy customers. When places like Jiffy Lube are scamming customers by cutting corners and selling unnecessary services it feels good to have a trustworthy mechanic.
The team at Mraz replaced the transmission and clutch in my Mini Coope... read more The team at Mraz replaced the transmission and clutch in my Mini Cooper (2003) in about a day. The longest wait was for parts from Mini USA, but they were able to have everything done very fast. The car came back spotless, and the price was much less than the dealer. They also accepted my extended dealer warrenty that I purchased when I bought my car with no problems.
