Service Provided

I brought my Mercedes in for diagnostic work. Staff was friendly and knowledgeable. I thought the price for repair was on the high side but what isn't today. I payed for the diagnostic and was able to get the repair done for less than a third of the quote.

Service Provided

Chris and his technical team are excellent and always spend time to explain what they are doing. Have been taking all my cars to European for four years. Always great service.

Service Provided

As always, the service was superb. Now that my car is no longer under warranty, I wouldn't even think of taking it anywhere than European Auto.

I hope that the first star in the chart above means "excellent." I have never provided my Mercedes for service to anyone other than the dealer were I purchased the car. This is the first time I choice a local entity. I will do so again, however, as they did an exceptionally good job on my car. Thanks, Dr. Ray Everett

Service Provided

The repair cost factors resulted in our decision not to buy the 1998 Volvo. Thanks for your help.

Service Provided

Very professional and thorough. Rare to find.

Seemed expensive for what they did.

Service Provided

European Automotive Technicians is the only shop I trust to do professional, quality work on my car. Reasonably priced, courteous, timely service is what you can expect from them. In this day and age, I wish more businesses were run with the integrity that owner, Chris Caparatta offers his customers.

Service Provided

Trust!

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My car has been serviced at European Auto Works since I bought it . Always great job and have been well treated.

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European Auto Technicians always does a great thorough job. Thank you all

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I've been coming here for years. Service is always great!

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Repair was handled extremely well. Service was great, and pricing was very fair.

Service Provided

Great job on polishing headlights! Would like you to give rides home, or a prompt ride in a local cab. I know you are newer owners, but pretty much every auto business in town will arrange for or give a ride home. God knows, I loved a ride back with Nate and an eclectic conversation. It’s a makes business thing!

Service Provided

European Auto technicians has been servicing my car for the last 5 years. They're very thorough and fair in pricing. The customer service is amazing!

Service Provided

You guys always do good work and Danielle is always a pleasure to work with.

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I own a 2008 Smart and I have more confidence in these guys than anyone else who has done any work on the car, including the dealer shops.

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Competent people. Good service.

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Very pleased with the overall experience, service writer "Danielle" very helpful and friendly. Absolutely nothing like visiting Galpin Ford, or Lamb Chev. A nice change.

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Always excellent and professional work.

Great group of folks.

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Even though EAT doesn't "do" Mercedes Sprinter vans any longer, they have consented to work on mine. This is fantastic, because otherwise I'd be headed to Scottsdale 100 miles away. Thanks!

Service Provided

Service is always top drawer at this facility! The only reason parts did not rate more highly is that I provide my own oil, and I was able to save a lot of $$ by shopping around for the struts. Highly recommend this facility!! Wonderful people and work well done.

Service Provided

I am very happy with the work and professionalism at European Auto.

Service Provided

European Auto was able to work on our car in our time frame, communicated well with us, and the finished product was clean and ran well. Job well done!

Mercedes Repair

Over the past three years, European Auto Tech serviced two of my Jaguar XKR's and my Mercedes SL600. They did a fabulous job. Surprisingly the Mercedes has needed more work than the Jags. The pricing is fair and the work is done in a timely fashion. These folks know what they are doing and are very careful about the quality of their work. They even scrubbed down the entire engine bay of my Mercedes after I blew a hydraulic hose and sprayed power steering fluid all over everything. I am very pleased. Clay S. Prescott, AZ

Power steering in my 2011 BMW X5 was working intermittently the day before the 4th of July holiday weekend. European Auto Techs were backlogged with appointments when I called, but told me they would try fit me in. By 11am they had found the problem, but the part would have to come from Phx. Depending on holiday traffic (and Hwy 69 was shut down due to the fire), there was no guarantee they could get the part and complete the work before close of business. If the part arrived late, my truck would be unusable for the entire 4th holiday weekend. I waited until 5:15 to call Euro Auto Techs to see if my truck would be done by the end of the day (knowing that they closed at 5:30). I was told that the mechanic and office staff had agreed to work late to get my truck done and back to me before the weekend. By 6:15 I was back in my truck and off to start the weekend. Truck works great, and their level of customer service was phenomenal ! Highly recommend them ! Brent V