Tints

I went here to get my brand new 2013 Mercedes-Benz tinted, and they scratched my glass windows. When I went back to talk to the owner about the damage they caused, the owner said I should take my car back to Mercedes-Benz because they sold me a brand new car with scratched windows. My car was detailed three days before getting tints and the windows were never damaged before prior tinting. I tried to talk to the owner about it and he wouldn't even give me a refund back for the work they did. In addition to that he charged me for removing the tints off my windows and wouldn't give me his insurance information to have me put a claim through his insurance company for the damage they caused. I went back several times to try to work things out with the owner and he won't do anything to take accountability for the damage he made to my car. The scratches are not superficial scratches either. They are so deep my nails catch in them.