lube

No longer Mobil 1 and key employees left. If you are concerned about whether a company takes responsibility for damage to your vehicle, then avoid this location. I drive a van with an antenna dome that stands up 20” on the roof. Their employee guided me into the bay and directly into a partially lowered bay door that destroyed the antenna. The employee was petrified when he realized what he had done but I sensed from the beginning that no one wanted to take responsibility. This location is owned by a Valvoline (not Mobile 1) franchisee in the Boston area but no one at the local business, the regional manager, or the office in Boston would ever return messages. In fact, no one in Boston would even answer the phone if I they saw my caller ID. Not a very professional company. When after a month I finally got the main man in Boston, he said they were not responsible because the employee told him that he could not see the antenna. Really? 20” on top of a van? Pretty lame. Think twice about who you want to do business with.