Service Provided

Been there before had a decent experience.This visit was for a starter I had them rebuid,it went bad in five months.Brought it in on 6/01/11,was told they had to order a part it would be ready on the next day.The next afternoon they said it will be about five more minutes.A call shortly thereafter they said I had problems a starter mounting bolt was broken.They charged me 100.00 labor and 8.00 for the bolt that they broke,was told hes never seen a dealership eat that cost.Even though I had been a tech in a Chevrolet dealership and told him the customer never paid for our accidents.He just wanted to argue the point and didnt want to hear anything I had to say.Bad business practice!!!!!