Purchased part

Purchased a part from this company on eBay on January 24, 2011. The item was a "94-96 Jaguar XJ6 Power Steering Rack & Pinion" for my 1995 Jaguar XJ6. After waiting months for the part to arrive my mechanic tells me it's the wrong part for my year!!! A man named Anthony Troccilli told me I can return the item and they would refund me 100% via Paypal. I sent the rack & pinion back to them in Florida, the package was successfully delivered. Anthony continued to correspond on email saying he would credit me shortly, and he was sending my information to accounting. He then stopped replying altogether. Over a month went by and I hadn't heard from him. I was expecting a refund of $440.00 USD, a refund that never came. He finally replied and said he was away on vacation and he would follow up in the morning. I never heard from him again. I tried calling the company countless times and the connection would be bad or they would pretend to not speak english. Then when I would get somebody they would be extremely rude and tell me they owe me nothing. This happened from January 2011 - May 2011 and I became so emotionally stressed over it that I had to just give up, even though I no longer had the part and was never refunded. I've never dealt with a company with such poor customer service. I still have all the emails showing all the evidence of everything that was said and promised. DO NOT EVER DEAL WITH THIS COMPANY.