Service on my Sea Ray 320

This MarineMax has very bad managers... I schedule to service my boat 3times and always when I called to reconfirm they said that I didnt had an appointment. After many times try I finitely took my boat for service... I took my boat on Tuesday and they never touch my boat till 1week after... I was one weekend without my boat just because they ware irresponsible and has a bad managment. My service adviser was Andrew (needs training/lots of it). So my boat was sitting at there shop for 2weeks to do a simple service. I also request Andrew to change all my light on thr cock pitch to bright white... I pick up my boat 15 days later and the lights ware not change. They charge me for the lights and I never got it. 2weeks pass and I called them to see whats going on with my lights.. No answer from Andrew (as usual). Then I called and I spoke to the service manager and I explain what was going on... Up to now 08/30/2014 I still don't have my lights that I pay for it. The MarineMax needs to have a better managment or otherwise will go down fast. I will send an email to all CEO and Investors so they are aware of what they doing with they company's reputation. I hope will never have to take my boat to MarineMax and if someone ask me about this company I will just tell my history.